Eayon HairReviews of eayonhair.com

Response from Eayon HairDec 11, 2025

Thank you for your honest feedback. We sincerely apologize that the blonde color did not match your expectations when received in person. We understand how disappointing a color discrepancy can be, and we appreciate you letting us know. We're glad to hear, however, that you were happy with the bundle sizes! To address the color issue for you, could you please send us a private message with your order number? We will be happy to arrange an exchange for a color that better matches what you were looking for, or assist you with another suitable solution. We appreciate you giving us the opportunity to make this right. Thank you again for your valuable feedback.

Response from Eayon HairDec 10, 2025

Thank you so much for your loyal support and wonderful feedback! We are truly honored that you've chosen Eayon Hair for your 4th or 5th order and that our 18" Kinky Hair Bundles continue to meet your expectations. 😊 It's customers like you who inspire us to maintain our quality and service. We sincerely appreciate your trust and look forward to helping you with many more beautiful styles in the future. Wishing you endless great hair days! 💖✨

Response from Eayon HairDec 10, 2025

We sincerely apologize for the misleading advertisement and for only receiving one thin bundle when you clearly paid for two. This is completely unacceptable, and we are truly sorry for the frustration and disappointment this has caused. To fix this for you immediately, please send us a private message with your order number and a link or screenshot of the ad you saw. We will investigate the issue, process a full refund for your order, and arrange to ship the correct two bundles to you right away.

Response from Eayon HairDec 10, 2025

We sincerely apologize for the disappointment caused by the bundle size not meeting your expectations for a full-head installation, as well as for the missing free items in your order. We truly appreciate your honesty and are grateful that you still love the quality of the hair. To make this right for you, please send us a private message with your order number. We will immediately send you the free items that were missed and provide a special discount to help with your next purchase, so you can get the additional bundles needed without extra cost.

Response from Eayon HairDec 10, 2025

Thank you so much for this concise and wonderful summary of your experience! We are truly delighted to hear that you were happy with the hair's quality, timely delivery, ease of installation, and the final look. 😊It's feedback like yours that motivates us to keep doing our best. We sincerely appreciate you taking the time to share your satisfaction and look forward to helping you with your next beautiful style! 💖✨

Response from Eayon HairDec 8, 2025

We sincerely apologize for the frustration and inconvenience caused by the return process from the UK. We hear you, and we're truly sorry this has led to you deciding not to purchase from us again. We value every customer's experience and take this feedback seriously. We are actively reviewing our international return policies to make them more straightforward and less of a hassle for our customers. While we understand your decision, we would genuinely appreciate the opportunity to make things right for you on your recent order.

Response from Eayon HairDec 8, 2025

That's wonderful to hear — thank you so much for taking the time to share such a detailed and positive experience! 😊 We're thrilled that the shipping was fast, the installation went well, and you loved the hair's softness and our easy-to-separate packaging. It means the world to us that you'd repurchase! We truly appreciate your support and can't wait to help you with your next gorgeous style. Wishing you many beautiful hair days ahead! 💖✨

Response from Eayon HairDec 8, 2025

We sincerely apologize for receiving hair with inconsistent length and excessive shedding. This is not the quality we stand for, and we are truly sorry for the disappointment and frustration this has caused you.To address this properly, could you please send us a private message with your order number? We take your feedback seriously and are committed to making this right. Thank you for bringing this to our attention.