Eayon HairReviews of eayonhair.com

My order has been sitting for 10 days. And I need the hair for a specific date. I have reached out to the company asking for an ETA, only to be met with excuses for the company being backed up, offered another shorter length of hair, 22 inches and I ordered 26 inches, yet still no update. I have since asked for my order to be cancelled and a full refund.

I purchased #350 Ginger Deep Wave human hair in June to save for my braiding appointment in August 2026. When my braider went to install it, she pointed out it was actually a loose wave, not deep wave. On top of that, the quality is completely unacceptable. The hair sheds a lot, and the ginger color completely ran until it looks almost blonde. It is so badly overprocessed that it is completely dry, brittle, and breaking off no matter what product I use.I contacted customer service and sent them explicit pictures, proof of my order, and my appointment verification. Even after seeing the proof, they completely dismissed me. They insisted it was deep wave, claimed I couldn't do anything because I ordered it a couple of months ago, and offered a measly $15 credit. To make matters worse, they falsely accused me of having previously used the hair—which I had never touched! Unprofessional, dishonest, and terrible product quality. Avoid this company at all costs.

Please read before you buy from this company. I saw so many influencers talking about this hair and decided to give it a try. I bought 6 bundles of loose deep wave in #4/27/30 — $300 — sold on the promise that it would last and be reusable. I paid another $100+ to have it installed. The first days it was beautiful. Soft, no tangling. Then I washed it once, and whatever coating was on it came off and the real condition of the hair showed. Dry, the curl pattern collapsed, and it tangled worse than synthetic. It matted within minutes of just sitting still. I've used human hair extensions before. This is not how human hair behaves. Good hair lasts months through normal wear, normal washing, even heat styling — and you can take it out and reinstall it. That's the whole point of paying for human hair. From what I've learned since, this is either badly over-processed hair — #4/27/30 means bleaching and dyeing, plus a chemical curl process on top, so three rounds of damage before it reaches you — or it's mixed hair where the strands run in different directions instead of all root-to-tip. When the cuticles face opposite ways they catch on each other constantly, which is exactly the matting I got. A silicone coating hides both problems until the first wash. Then it's gone and you see what you actually bought. I spent more money trying to save it — Olaplex, masks, leave-ins, oils, serums. Nothing worked. I had to take it out and throw it away. One week. Customer service sent me 2 bundles of a different hair as compensation. I paid for 6. You can't do a full head with 2, so to braid my hair again I have to buy more hair anyway. No refund. So: $300 on hair, $100+ on install, more on products, and nothing to show for it. Just being honest so someone else doesn't do the same.

this is now the second time I’ve purchased this unit with the same issue. The hair is essentially tangling after just one month of wear.

I was sent the wrong hair color. And now I have to spend time and gas to send it back for my correct order.

The hair quality is extremely disappointing. It feels rough and dry, with visible split ends, and has a very strong formaldehyde-like chemical smell. The hair cuticles also seem badly damaged, because the strands begin matting together and forming dreadlock-like tangles as soon as the hair dries. This makes it almost impossible to detangle, maintain, or care for properly. I have been investing in and wearing hair extensions for over 10 years, and this has been my worst experience so far. I would not recommend spending your money on a product that is priced as premium but is mediocre at best.

can’t speak to the hair but they are a terrible company, with even worse customer service. long story short: - ordered feather crochet bundles - fedex had the wrong delivery address (it said apt. 111,1 instead of 1111) - my package got delivered to the wrong address - they refused to give me a refund for two months even after sending evidence - lied and gave fake evidence to discover when i filed my chargeback, saying i never reached out to them. discover (another terrible company) did not honor my dispute - finally agreed to give me a refund when i said i would sue, but said they can’t cause my “chargeback hasn’t been closed” (another lie — Discover had let me know it had been closed, and what company takes 75 days to close a chargeback?) - they kept lying for another month and stopped replying to my emails even if their hair quality was the best ever, i wouldn’t trust a company like this. save your money.

Site says they’ll send bulk hair within 1-3 days. They were late. When I contacted them, they said they’ll send bulk rush ship double drawn 22” water wave hair ( I originally ordered 24” double drawn water wave hair). When I got the hair, it was not double drawn hair. The bundles were so thin. They played me, and then they tried to gaslight me. Never trust this company.