kenya A.
I ordered 6 bundles of 18in hair
I ordered 6 bundles of 18in hair, 3 loose deep wave and 3 body wave. With my order, I was supposed to receive a free hair curling ribbon set. This company took my money and sent me 14in hair instead, and no free gift. I reached out to support about correcting the issue and have received no response. I’m honestly so upset because my hair appointment is this week and I’m out of $250 and stuck with hair I cannot use. I am now contacting my bank to dispute this. It’s not fair to charge people for one thing and send them whatever you want! I won’t be buying from this company again.
Response from Eayon HairDec 16, 2025
We sincerely apologize for this unacceptable experience. It is completely wrong that you received 14-inch hair instead of the 18-inch you ordered, did not get the promised free gift, and received no response from support. We understand why you are upset and are initiating a dispute with your bank. This is not the service we aim to provide.To address this urgently, please send us a private message with your order number. We are very sorry for the frustration and financial loss this has caused you.



