Eayon Hair Reviews | Read Customer Reviews of eayonhair.com

Eayon Hair Reviews | Read Customer Reviews of eayonhair.com

Eayon Hair reviews

Showing 83 reviews with 2 stars · Clear filters

Jaki S.
Oct 4, 2026
I haven’t received the product thanks…
I haven’t received the product thanks to FedEx mistake currently waiting on Eayon to make a decision
Response from Eayon HairOct 8, 2026
Thank you for reaching out, and we're so sorry to hear about the delay with FedEx. We completely understand how frustrating this is, especially when you're waiting on your order. Please know that we take this seriously and are looking into the situation with FedEx. We want to make sure you're taken care of and will follow up with you as soon as we have an update or a decision on how we'll resolve this for you. We truly appreciate your patience, and we're sorry for the inconvenience. We'll be in touch soon. Thank you for your understanding!
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Tanya D.
Oct 2, 2026
I purchased human hair passion twist
I purchased human hair passion twist, when I took it to my beautician to have it crochet in my hair, she stated it was kinky twist, not passion twist. Also, it appears it's not really human hair. When I washed it, black dye washed out, and the hair doesn't respond to new hair color. However, my beautician made it work, but I will never purchase it again. The hair type is too kinky and dark for human hair.
Response from Eayon HairOct 8, 2026
Thank you for sharing your experience with us, and we're truly sorry to hear about your disappointment. We understand how frustrating it is when a product doesn't match what you expected — especially when it affects your appointment and styling plans. We take concerns like yours seriously, including the texture discrepancy, the dye washing out, and the difficulty coloring the hair. This is not the experience we want for our customers, and we'd like to look into this further for you. We genuinely appreciate your honest feedback — it helps us improve — and we're sorry we let you down this time. We hope to have the opportunity to make it right.
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Arriane S.
Sep 8, 2026
Not What I ordered
I ordered double-drawn 18inch hair. I have 18inch hair at home and this hair looks to be 12 to 14 inches. The hair sheds a great deal and doesn't appear to be double drawn. This is not what I ordered. Fortunately, I was able to use it and it doesn't look bad. For future reference, please double check the hair regardless of how the pkg that the hair comes in is labeled. Thank you.
Response from Eayon HairSep 9, 2026
Thank you for your honest feedback – we truly appreciate it. We're sorry to hear that the 18-inch double-drawn hair you received was shorter than expected and didn't appear to be double-drawn. We completely understand your disappointment, especially since you had an 18-inch reference at home to compare it to.The correct way to measure hair is to straighten it first. You can try measuring it this way again.
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Kayo
Jun 9, 2026
Is this even human hair?!?!?
I don’t like this hair for boho. It’s cute, but it feels like it’s not human. I dyed it jet black, and it feels like low quality. I recommend YG Wigs for boho hair. I should’ve reordered from them. 😖 Delivery and communication 10/10 Hair quality 3/10
Response from Eayon HairJun 11, 2026
Sorry to hear you're disappointed with the hair. We totally get your feedback about the texture and color quality. We'll take your thoughts seriously. Hope you find perfect boho hair next time!
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Mercy S.
Apr 3, 2026
Ordered Burmese Curl HH for crochet and…
Ordered Burmese Curl HH for crochet and received water wave. No responses to my messages. I have ordered Tight Curly before with success so not sure what happened this time. Disappointed. And I need a refund.
Response from Eayon HairApr 3, 2026
thank you for your feedback, and we are devastated to hear you had such a bad experience with us. We are very sorry about the wrong products you said, but after checking our shipping record, it shows that the products we sent to you are correct. Therefore, our customer service staff would like you to provide pictures of the products you received so that we can confirm with the shipping personnel why the shipping records are different from those you received, so that we can send you new products. Once again, I apologize for any frustration or inconvenience you may have experienced. We value your feedback, and we are here to make things right. We will do our utmost to resolve this matter to your satisfaction. In order to solve the problem, we have sent you an email regarding the issue you mentioned. Please kindly check.
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Nicki B.
Mar 25, 2026
I purchased crochet hair feather…
I purchased crochet hair feather bundles for the first time from this company and would be my last. I experience a lot of shedding, the hair tangled up and I had tried using numerous products to see if the curl pattern would come back after washing. I spent over $300 because I ended up purchasing 2 more bundles to have fullness. I wasted my money on products, in which case could have brought hair from a reputable supplier instead. I thought from YouTube videos. The hair would look bouncy and the same , but instead it was nappy and tangled. I reached out via chat on website and they told me someone would contact me and I never received a call or no feedback, yet I am receiving emails and text for specials on the hair for purchase. I am so disappointed and disgusted to this point that all my hard earned money went down the drain and hair was garbage.
Response from Eayon HairMar 26, 2026
I'm truly sorry to hear this — and I want to thank you for taking the time to share your experience so honestly. What you described is absolutely not the experience any customer should have, especially after spending over $300 and trusting the brand based on what you saw on YouTube.Shedding, tangling, and a curl pattern that won’t hold after washing is frustrating enough — but to then reach out for help and never get a response, while still receiving promotional emails? That’s unacceptable, and I completely understand why you feel disappointed and disgusted.You deserved better service and better quality, plain and simple.If you're open to it, please DM me your order details so I can personally make sure this is addressed.
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Sandra M.
Mar 23, 2026
I am disappointed with the service this…
I am disappointed with the service this time. I was nervously unable to track my order. There should have been better communication. Also, my order was incomplete. I did not receive the headbands that came with the wigs. I’m missing a total of four bands, two for each wig. I’ll think long and hard about ordering again. Sandra
Response from Eayon HairMar 26, 2026
Thank you for sharing your honest feedback — and I'm truly sorry to hear about your experience this time around.Not being able to track your order is stressful enough, but receiving an incomplete order on top of that — especially missing the headbands that should have come with your wigs — is completely unacceptable. I completely understand why you'd feel disappointed and hesitant to order again.That's not the level of service we want any customer to have, and I appreciate you bringing this to our attention.If you're open to it, please DM me your order details so I can personally look into this and make it right
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Marjorie C.
Mar 3, 2026
I ordered 3 bonnet and i only received…
I ordered 3 bonnet and i only received 1. I emailed them twice and they never replied back, thats why i am giving them 2 stars. I am not a happy customer.
Response from Eayon HairMar 4, 2026
We are truly sorry to hear that you received only one bonnet instead of three, and that your emails have gone unanswered. That is completely unacceptable — you deserve a resolution, not silence.We want to fix this for you immediately.Please send us your order number in a private message.
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