Eayon HairReviews of eayonhair.com

Response from Eayon HairAug 24, 2026

Thank you for your honest feedback – we truly appreciate it. We're glad you liked the hair overall, but we're sorry to hear that it tangled at the top and caused you to lose some of your natural hair from pulling. That's definitely not the experience we want for you, and we understand how frustrating – and even concerning – that must have been.Please send us your order number via private message. Our customer service team will reply to you immediately and resolve your issue.

Response from Eayon HairAug 17, 2026

Thank you for your honest feedback – we truly appreciate it. We're sorry to hear that the blonde crochet hair arrived dry and brittle. That's definitely not the quality we expect to deliver, and we'll be reviewing this batch with our production team to identify the issue. We also understand your frustration with our points system. We hear you, and we're actively working on making our loyalty program more flexible and user-friendly – your feedback helps us improve.

Response from Eayon HairApr 24, 2026

Thank you for your feedback. We are really sorry for the discrepancies. We've been working hard to provide all customers with better quality products and better customer service while developing. We feel regretful for receiving such feedback from a loyal customer. Therefore, we have reported the issue to the relevant department for improvement. Regarding the shedding issue you mentioned, they could be caused by various reasons. Please allow us some time to verify the problems. Please accept our apology for all the inconvenience. Every opinion matters. As a company aiming to offer the best service to all customers, we’ll keep working hard to make improvements. So we welcome customers to share their ideas with us, no matter in good ways or in bad ways. We'll keep working hard to provide better products. Thank you again for your support and time.

Response from Eayon HairApr 3, 2026

Thank you so much for your feedback! We’re glad to hear the hair looks and feels great, and that you’re satisfied with the packaging. We understand the delivery took a bit longer than expected, but we’re happy it finally arrived safely. We look forward to your full review after you install the hair later this month! 😊

Response from Eayon HairApr 2, 2026

Firstly, we've been working hard to provide all customers with better quality products and better customer service while developing. Regarding the style issues you mentioned, it is because the curls of the hair are still in their original condition. We have received feedback from customers who complained that the hair was over-combed or fluffed too much to their liking. Therefore, we have decided to pack the hair once our styling work is done and will not fluff the hair. The hair might appear a bit different from the picture on the site. We greatly appreciate your understanding. Meanwhile, we will also report the issue to the relevant department for improvement and will have more tutorial videos.

Response from Eayon HairMar 10, 2026

Thank you so much for taking the time to share such honest and detailed feedback — it truly helps us improve and helps other customers make informed decisions. We're so glad to hear that you love the softness of the hair and that it doesn't shed at all — that's exactly the quality we strive for. 😊

Response from Eayon HairMar 9, 2026

We're so happy to hear you like our hair! 💖 Your satisfaction truly means the world to us. Knowing that our products brought you joy and confidence is exactly why we do what we do. Thank you for choosing Eayon — we can’t wait to be part of your next beautiful style!

Response from Eayon HairFeb 24, 2026

I'm so sorry to have kept you waiting. Could you please tell me your order number? Our order numbers start with E, and I'll check your order for you.