Eayon HairReviews of eayonhair.com

Response from Eayon HairJan 12, 2026

Thank you so much for your honest and thoughtful review — feedback like yours is truly invaluable to us and to future customers. 💖 We’re delighted to hear that the hair is soft, fluffy, easy to style, and that both you and your braider loved the texture! That’s exactly what we strive for. At the same time, we sincerely appreciate you highlighting two important points: 1. **Tangling During Separation:** We acknowledge that some textures can be delicate when being taken apart, and we’re actively working on improving our bundling and packaging methods to make the separation process smoother. 2. **Quantity Needed:** Thank you for sharing your real experience regarding the number of packs required. Hair density, braid size, and desired fullness can vary greatly from person to person, so your note about needing **4-5 packs for full coverage over cornrows** is extremely helpful. We will review our current recommendations to ensure they are as accurate and helpful as possible. We’re committed to continuously improving, and feedback like yours guides us directly. If there’s anything we can assist you with for your next style—whether it’s guidance on quantity or texture—please don’t hesitate to reach out. Wishing you many more beautiful, confident styles ahead! ✨

Response from Eayon HairJan 12, 2026

Thank you so, so much for taking the time to share such a detailed, helpful, and glowing review! ❤️ We are absolutely thrilled to read about your experience. It’s wonderful to hear that the **14" Water Wave** not only met but exceeded your expectations — from the perfect length and soft, lightweight feel, to the pretty curls and minimal shedding. We’re especially glad the quantity worked out perfectly for your flawless Miracle Knots braids (and thank you for sharing your moisturizing tip — it sounds amazing! ✨). Feedback like yours not only makes our day, but also helps others visualize how the hair can work for them. We truly appreciate you and are so happy you’re loving the results! Wishing you many more beautiful, juicy-curl days ahead. Can’t wait to see you again for your next style! 😊

Response from Eayon HairJan 9, 2026

Thank you so, so much for this incredible and joyful review! 💖 We are absolutely thrilled to hear that you're in love with the clip-ins — from how lightweight and natural they look (even fooling others into thinking it's your real hair!) to how easily they styled and held a curl. It's wonderful to know that just two pieces gave you a full, beautiful look and that the shipping was fast. Hearing that this is the best clip-in experience you've had and that you've found your new hair home truly means the world to us. We can’t wait to see your pictures when you’re ready to share — and we’re even more excited to welcome you back whenever you're ready for more. Thank you for trusting Eayon Hair and for spreading the love!

Response from Eayon HairJan 9, 2026

Thank you for bringing this issue to our attention, and please accept our sincere apologies for the inconvenience you experienced with the 14" Spanish curl. We understand how frustrating it is when a product does not meet expectations, especially when you're trying a new company for the first time. The excessively long threading you described is not up to our quality standards, and we appreciate you providing specific details and being willing to share photos. We take this feedback seriously and will address it with our quality control team to prevent it from happening in the future. We are truly sorry that this experience has led you to decide not to shop with us again. We would still like to make this right for you, whether through a replacement, a refund, or another resolution that you find fair. If you are open to it, please reply with your order number so we can look into your case personally. We value your feedback and regret that we did not provide the quality and experience you deserve. Thank you for giving us a chance, and we apologize again for letting you down.

Response from Eayon HairJan 9, 2026

I am truly sorry to hear that you have been waiting for a refund for over 20 days after returning the hair, and that our previous promises have not been fulfilled. This is completely unacceptable, and I sincerely apologize for the frustration and inconvenience this has caused you. Delays and unkept commitments regarding refunds are a serious matter, and we want to resolve this for you immediately. To escalate this personally and ensure you receive your refund without further delay, could you please provide your order number and return tracking number (or any proof of return) via direct message? As soon as I have this information, I will forward it directly to our customer service manager and finance team for urgent processing.

Response from Eayon HairJan 9, 2026

am truly sorry to hear that the hair you received did not match what you ordered, especially regarding the length and texture. It's completely understandable to be disappointed when expecting 20-inch curly hair and receiving something shorter and different than described. This is not the experience we want any of our customers to have. We take this very seriously and want to make it right for you immediately. To resolve this quickly, could you please share your order number with me via direct message? I will personally escalate this to our customer service and quality control teams to investigate what happened.Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience and frustration this has caused. We are committed to fixing this for you as soon as possible

Response from Eayon HairJan 6, 2026

Thank you so, so much for taking the time to share such a detailed and heartfelt review — and for trusting us with not just one, but four orders! We are truly moved by your kind words and thrilled to know that every step of the experience met your expectations. It was our pleasure to ensure you received the length you desired, and we're so happy you loved the fullness and quality of the Afro kinky bulk, Afro kinky curly, and kinky straight bundles. Our team takes great pride in providing attentive, personal support—from order updates to WhatsApp check-ins—so hearing that you felt guided and valued means everything to us.

Response from Eayon HairJan 6, 2026

Thank you for taking the time to share this detailed and honest update about your experience. We sincerely appreciate you giving us this thoughtful feedback, as it helps us understand how our hair performs over time and in real-life wear. We’re glad to hear the hair stayed soft even after six weeks of wear, but we’re truly sorry that the deep wave pattern didn’t hold as long as you expected, and that maintaining it required so much daily effort. It’s disappointing when a style loses its shape and becomes difficult to refresh—especially when you’ve invested not only in the hair, but also in installation and professional removal. If you’re open to giving the hair another chance to revive its curl, you might try soaking it in warm (not hot) water with a lightweight conditioner or a curl refresher, then gently scrunching or twisting sections while damp and allowing it to air dry. Sometimes a reset soak can help bounce back some of the wave. That said, we completely understand if you prefer to move on. We take your experience seriously and will share your feedback with our quality team to continue improving our products. If there’s anything we can help with moving forward—whether it’s guidance on care or exploring other textures—please don’t hesitate to reach out.