Crystal P.
Overall not happy
At first, when I got the hair, we were all so excited. Then we noticed it was shedding a lot. Also, some pieces could not be used because they were broken. The material you used to connect the thread on most pieces was so large that it hurt and broke hair on the install. Not happy at all. However, we made it work.
Response from Eayon HairApr 24, 2026
Thank you for your feedback. We are really sorry for the discrepancies. We've been working hard to provide all customers with better quality products and better customer service while developing. We feel regretful for receiving such feedback from a loyal customer. Therefore, we have reported the issue to the relevant department for improvement. Regarding the shedding issue you mentioned, they could be caused by various reasons. Please allow us some time to verify the problems. Please accept our apology for all the inconvenience. Every opinion matters. As a company aiming to offer the best service to all customers, we’ll keep working hard to make improvements. So we welcome customers to share their ideas with us, no matter in good ways or in bad ways. We'll keep working hard to provide better products. Thank you again for your support and time.