Kim C.
EatClean is a scam food delivery…
EatClean is a scam food delivery service! They charged my card without authorization even after I canceled within the specified window. Their website has no place for you to cancel when you can allegedly change your meals until the deadline. I am also pescatarian and they sent 3 meals with beef and pork. I have ordered from many other food delivery services and this is the absolute worst. I attempted to contact them via text, email and phone, and am still waiting for a refund. DO NOT ORDER FROM THEM!! UPDATE: 5/6/2024 - STILL HAVE NOT RECEIVED CREDIT ON MY ACCOUNT. WILL BE REPORTING TO BBB, ATTY GEN AND FILING COMPLAINTS...
Response from Eat CleanMay 5, 2024
Hi Kim! We appreciate your feedback and we actually spoke previously. We do have our cancel button that is available for all of our clients to cancel anything. We do take allergies and dislikes very seriously although we did not see an allergy/dislike on your account for beef or pork. A refund was processed as well for your pending order. Please message us with any questions you may have. Thanks!




