EasyshipReviews of easyship.com

I've shipped 19 packages through Easyship.com for the last 10 months. 13 packages were not scanned by USPS or shown as still 'In transit'. USPS First class mail postage (called Light Weight Trackable) from Easyship.com has a different format, so USPS normally doesn't scan it when receiving. Easyship.com charges for tracking, but the most of my packages were not tracked by USPS. Easyship.com must change the postage format of 'Light Weight Trackable' or make USPS to scan its postage. I reported this issue to Easyship.com 2 months ago, but they didn't change anything.

They are the worst. They happily take money and package, shurb of responsibility to some third pary. They lost package, waste of time, money and effort. Such a stupid service

Good company, solved my dispute with UPS overcharging, so I deleted my old 1-star review and I'm leaving this 5-star review for them. I wasn't asked to, but thought it was the right thing to do. It's a good company and I like how you can see all your shipping options in one place. Saves a lot of time.

Absolutely impossible to get to speak to a human

When the shipping process is smooth, easy ship is an easy company to deal with. But if you have any type of hiccup, you’re screwed because there’s nobody to speak to and they will constantly try to get you to email them your life story. I was using them for aWhen the shipping process is smooth, easy ship is an easy company to deal with. But if you have any type of hiccup, you’re screwed because there’s nobody to speak to and they will constantly try to get you to email them your life story. I was using them for a while, but I’m going to be looking for an alternate shipping company.

We were charged nearly 7 times for the return shipment, we will never use their service again. Completely unhelpful and risky. Very poor customer service......

There was fraud on my account and they charged me over 1600 for various shipments. I called them any cancelled the shipments 2 weeks ago. They keep making excuses why they wont refund the money to me. They keep saying "they are investigating" but they already told me that it was fraud, cancelled all the shipments before they were sent and are just holding my money. They keep having me email back and send stuff to support and the general email but they just say "I know it has already been about two weeks and I truly appreciate your patience. I will reach out to you immediately as soon as I receive any updates from the team." They have cancelled the shipments and the fraud investigation should have no bearing on returning my money, especially since they cancelled the shipments.

after 3 months of fighting with them to get refund bcz of a lost pritner at 550$ they ask me to send my bank info to make the refund while i was in Thailand in less than a few hours they made 20 shipment from my account and empty my bank account, big fraud i now trap into another country without any money