EarthwiseseedReviews of earthwiseseed.com

I ordered March 26th and still haven't received my order. UPS said label was created. This is ridiculous and they should be reported as a scam.

If I could give this place zero stars I would. I normally order through American Meadows who have always been great. But Earthwise had some items AM didn’t do I was going to give them a chance. I was forced to pay for 2 day shipping. My label was created immediately. And then never advanced. After 7 days I reached out to I received a message saying they were sorry and they were resending it right away. I found out after no changes and days of emailing them this was an automated email. They wouldn’t answer my specific message and every response was exactly the same. The phone number is useless as no one picks up. I am missing my planting window so I canceled my order. However due to other reviews where people weren’t getting refunds I plan on just calling my credit card company and having them take care of it. BEWARE!!

I ordered two types of seed March 15, 2026. I have been patient as it was approaching spring. It is now May 9, 2026 and my order still has not arrived. I messaged them on April 16th and got a quick response "great new your order has been processed and sent for shipment". On Shop the order says package was expected 4/18. I had plumbing done in February and was hoping to start a no mow lawn since my mower was stollen last year. I thankfully have a manual mower and have used it. I let my some of my grass go to seed and decided to just collect it and use it and see what happens. I'll mix in the seeds I ordered if they ever arrive. I am thankful for the wonky weather here in NC this year in hopes the seed will germinate and grow. I just hope summer doesn't kill the seed with the super hot temps we usually get. We will see what happens. Unfortunately due to the shipping I can not say anything on the quality of the products at this time; however, through email, customer service was quick and responsive.

If I could give them a negative number, it would be -100. I placed the ONE TIME order and it was confirmed. Next thing I know I have a subscription! I notified them IMMEDIATELY that this was a ONE TIME order. I mean, why the heck would I need a subscription for seed? Anyway, the order was to have been delivered April 29th. I never received a tracking number so, when I hadn't heard anything by May 2 I emailed them again. They made a bunch of excuses that made no sense and said they would facilitate rushing my order. I told them that, if I didn't have my order or, at least a UPS tracking number by noon today I would do a chargeback. So, today, when I contacted them one last time I got the identical email I had previously received about my order sitting with "label created" much too long and they would expedite my order and to just keep checking my tracking number.....the tracking number I never received. Anyway, I looked at my credit card statement and they had divided the order into three charges! I called the bank and filed chargebacks on all three. Avoid this company at all costs. Order from American Meadows or someone with a good reputation. I messed up on this one as I never came here to check on them....my bad.

I am writing this review to highlight a significant failure in service and ethics regarding my order which was placed on April 12, 2026. A few days after placing the order, I checked the status and saw a delivery date of April 17th. As of today, May 7th, none of the items from my order have been delivered. UPS tracking confirms that while a label was created on April 16th, the carrier has never received the package. When I emailed Earthwiseseed.co with this information, the company provided a written statement to me via email, attributing the delay to a "new system" where they stage orders in "bulk" and continued on by claiming a "massive surge" in orders recently and being a "family-run company" as if these "key words" provide a company Carte Blanche to continue holding consumer capital indefinitely without providing the goods. When I requested an immediate refund, I was denied. Instead, I was provided with an option of shipping back the items once my order is received and only then would I receive a refund which is confusing when it seems others to include myself, never received our orders. To all consumers and individuals trying to better their lawns before the summertime hits and avoid an uneeded headache in this world, I advise looking else where for your seed and gardening needs.

If I could give this company zero stars, I would. I placed a large order a month ago. The shipping label was created 5 days later, but then it never shipped. I reached out, and got an initial response saying that there are lots of shipments and they take awhile to process. Now, a month after my initial order, there has been no movement on shipping, and no one will respond to my emails. Avoid Earthwise like the plague!

Same as everyone else. Late shipping. Product did not work. What a scam. Wish i had checked here first.

I made an order, and they charged my credit card. Four days later they created a UPS shipping label, but UPS has not received the product more than 2 weeks past the estimated DELIVERY date. They answered one email saying either they were ready to ship immediately or UPS already had it. Now not responding. They don't answer their phones. Avoid!