EarthwiseseedReviews of earthwiseseed.com

placed order 8/17 and received 8/23, everything arrived safe and sound and well-packaged/labeled. Only downside is that each pack of seeds only says what type is in it; the quantity and coverage doesn't seem to be on the packages anywhere. So I'll have to go back to my order info to find that before trying to plant anything.

I spent $141 on seeds. The right time to plant them is slipping away. No update after order confirmed. Did they rip me off? Ordered 3/22, today is 4/10, nothing. 4/17 Update - I texted the number on their site. Someone responded and was apologetic and assured me they would get the seeds shipped. They did! I got them yesterday! :)

Update: attempted to cancel order but they shipped anyway. Still seems poorly managed but at least they delivered 4 weeks without the order shipping and only notification of delay came from me questioning the order after 2 weeks. Found alternatives within the same amount of time. If you can’t ship in a reasonable time don’t take payments

Love the purpose of the company, but they need to upgrade notifications and abilities for customers to track orders. Poor in that regard, otherwise five stars.

Ordered seed a month ago with an estimated delivery of 6-8 business days. Numerous voicemails, emails, and chats over the past 2 weeks and I still can't get ahold of a real person to find out what is going on with my order. I even tried calling the associated company Moss Acres and nobody will answer there either. Save your money and go someplace else. Update: reached out via a text number that you have to search for on the website and told them I was reporting this as fraud to my credit card. Took a minimum of 2 hours to respond to each text, but after 2 days my order shipped and has arrived 5 weeks after ordered. Hopefully the seed is better than the customer service. Update 2: Ordered additional seed to fill in some patches from the first batch and to see if the fulfillment process was improved. My order arrived within a week, the original seeds have sprouted and look great, much better experience this time than on the first go.

This is a legit company However - they are a newer offshoot of another business that has been operating for 25+ years. this off shoot opened in 2023. It’s got a little bit of a scam feel because if you dig on the site you’ll find several different numbers to contact them. No one got back to me after I tried to get in touch by phone and email when our stuff didn’t ship after 11 business days, until I tried the texting option. Then someone did text me back and our seed did indeed ship out. The person was very helpful but didn’t give me their name or anything so I’ve a little bit of a feeling it was just a manager or the owner as I said they just started this off shoot. They’re very understanding and very nice but I feel a little bit like if I hadn’t reminded them to ship, it may have fallen through the cracks. I wanted to put a review here so that people knew this was a real company and we did get the product and the product seems to be good. As tempted to give them three stars instead of four but I think once they get a little more used to having the company open or get a little more organized it’s gonna be great, Based on how the parent company is doing.