Julia
DISHONEST VENDORS!
Will never order from them again---they are very dishonest. I received a damaged bag and was told it was replaced. It was not. Will dispute with my credit card company.
Response from EarthwiseseedSep 22, 2026
We’re sorry your original bag arrived damaged and for the frustration this has caused. We did send a replacement, and FedEx marked that shipment as delivered with a delivery photo. Our customer service team has been in contact with you, and we understand you’re reporting that the replacement hasn’t been received. We want to work through those delivery details with you to resolve the discrepancy. We stand behind what we sell, and that includes taking responsibility when an order arrives damaged. We sent your replacement to make this right, and we remain committed to helping resolve your concern.




