EarthwiseseedReviews of earthwiseseed.com

Placed an order on 3/28. It was supposed to ship within seven days. I never received a shipping confirmation so I emailed and asked where it was. I received an email with excuses, saying they’re behind, etc. No new shipping date was given. They basically said be patient and we’ll let you know when it ships. I just checked and it still hasn’t shipped. I emailed to cancel the order. If I don’t hear back Monday, I’ll reverse the charge with my CC company. 0/10. Do not recommend. Edited to add that they are also removing negative comments on their Facebook posts and blocking people who write the negative comments. Stay far away from this company. Edit 4/21/25: I have no interest in doing business with this company, even at no cost to me. We disputed the charge with our CC company and had the charges reversed. Earthwise is deleting all negative comments on their social media. Terrible company. Terrible customer service. Stop the aggressive FB advertising if you can’t keep up with orders.

Scam? Had my order confirmed on March 25th, which included a note advising shipping within 4-5 days. Still no sign of my order, no response to my emails. Don't go anywhere near this company if you have any hope of planting in the spring 2025...or seeing your money again. Update following response from vendor below: still no response to my emails requesting cancellation of my order. Delivery may have been arranged but I’m now interstate until the fall and my lawn will not have low growth seed on it through the next 6 months. I needed seed, not free shipping. And sometimes delivery dates are important to customers, so don’t use this company if you are working to a timeline.

I spent $141 on seeds. The right time to plant them is slipping away. No update after order confirmed. Did they rip me off? Ordered 3/22, today is 4/10, nothing. 4/17 Update - I texted the number on their site. Someone responded and was apologetic and assured me they would get the seeds shipped. They did! I got them yesterday! :)

The Earthwise Low Grow Lawn Mix is a great solution! I can’t wait to see the mix bloom. The instructions are easy and helpful. My yard looks great and I will be expanding it, hoping to cover even more of the ground with it. I see many people are unhappy about a slow shipping and delays. This company is not a scam, they are simply busy to what I can tell. We are very used to fast shipments these days, the Eartwiseseed sends their shipments and takes good care of them.

I received the seeds in a timely manner, they were well packaged.

Placed an order on 3/23 and received a confirmation email. Haven't received any communication or product since. I have emailed twice at the addresses provided by the company and no response (although responses to others from comoany day they reply to all emails within an hour, this is not true). I didn't even bother trying to call. It sounds like they have low/no stock on items but there is nothing to indicate this prior to purchase that an order will be delayed. After an order is placed it is just not shipped and there is no communication at all.

Update: attempted to cancel order but they shipped anyway. Still seems poorly managed but at least they delivered 4 weeks without the order shipping and only notification of delay came from me questioning the order after 2 weeks. Found alternatives within the same amount of time. If you can’t ship in a reasonable time don’t take payments

Way behind on orders and believe they are getting hammered with messages too. As they get more organized hope they can give better updates on their page or social media. Will definitely update when I can comment on product. Pretty excited to try them out. One part of business is in NE, storm definitely slowed them down at busy time of year.