Eahora EbikeReviews of eahoraebike.com

This bike is a fantastic value. I had a Sondors, which was a pile of junk with terrible range. I sold it and bought the X7 and what a difference! Great company support also. It had a cracked plastic part in the battery compartment area so I contacted Eahora. They sent out a replacement promptly! Two friends have already ordered after riding mine.

I bought an Azarias ebike. It came fully charged and Never took another charge. I have been trying to get the vendor to either repair the bike that is under warranty or replace the bike or refund my money. They requested a lot of information in the way of photos and videos. All were provided. They claimed they could not open the image and video files so I sent them separately. They still claimed not to be able to find or open the files. So I sent links to google drive files. Again they claimed they could not find or open the files. Next I compressed each file and sent it in a separate email. That was the last I ever heard from Eahora. I WILL NEVER EVER BUY ANOTHER PRODUCT FROM THIS COMPANY AGAIN. In My Opinion, They Can Not Be Trusted.

Who would even think of making such a purchase with the poor rating on TrustPilot. GET REAL EAHORA! I don’t have to invest my dollars in a company with terrible reviews. Check out RAD POWERBIKES, top rated on TrustPilot!

purchased a 2 bikes directly from the web ( not amazon, NOT available at the time), first one received in couple weeks and after initial fun (one afternoon) never to turn on again, no updates on the second one in the third month ?? tech support over chat or email super polite and apologizing but takes days for each respond and clueless. They have ZERO support inUS. i'm in 9 weeks at this point and rhey cant even say what went wrong. Highly NOT recommending and kicking myself for not going with more establish brand ... update.march 3rd, 2022 ZERO help from manufacturer, in the 4th month from purchase day, got 1 broken bike, 2nd one newer delivered and no update at this point, absolutely avoid this product or be sure you fully covered by 3rd party warranty, whole experience is a nightmare and PayPl resolution center is a joke. You hope to be more fortunate than Me if ordering Eahora product.

Don't even think to buy products from this company. They send us bike, which didn't work and now we are fighting to get our money back and return defective bike. We paid $2000 for a bike and they want to return us only $679, because they charge us some doble shipping and depreciation 20% for product which didn't work even minute. Please save your time, money and nerves and do not deal with this company!!!

False advertising, deceptive practices, bait and switch on parts, theft, etc. Employees contradict one another, overall bad experience. That is our experience, and we are a media company.

PLEASE PLEASE do NOT put yourself through what I went through , this company is a joke , they promise you the moon and don't deliver crap!!! I ordered two bikes for Christmas and was told I would receive them by the 17th of Dec. , they were a NO show and after begging and e-mailing back and forth they sent one of the bikes the first week of January and told me that if I wanted the other one I would need to go pick it up at there warehouse in CA., or work something out with UPS . I never received the second bike so I asked for a refund and after going back and forth I was fed up so I had to reach out to Amazon and they credited my account within two days for both bikes . Very interesting now Eahora reaches out to me FINALLY and asked for there other bike to be shipped back to them , yes I shipped it back . you cant complain about their customer service because there isn't any !!!! when I first looked at this company they had a five star rating the issue was they forgot to put the minus in front of the five stars

Wrost costumer servie i bought the and x7 pro 500w red color. On amazon. And eahora after i purchaded the product sent me an email saying the product was already sold out and the only option they gave me was to upgrade to an other bike if i pay an extra 100 bike. This eahora peaple are not serious. They dont answer to your massages quick. And they lie and post false advertasing on amazon they list product that dont have avealeble on stock they lie to peaple and make you lose your time