E-file.comReviews of e-file.com

E-file.com reviews

400 approved reviews, newest moderated first

Kerry
Feb 18, 2026
Extremely user friendly once you set up…
Extremely user friendly once you set up an account. Been a long time user. Thanks
Report
Laurie S.
Feb 17, 2026
Fast easy and convenient
Fast easy and convenient. Do it every year Love the system
Report
Bessie
Feb 15, 2026
E-file made easy
E-file for us was a very positive experience. The prompts were very helpful. We did our taxes in about a couple hours and got them back faster. This was our first time using E-file but we will be using it again and it is free to use. Thank you.
Report
michael
Feb 14, 2026
Not sure if my federal return has been filed.
Cannot log in to my account. I need to know if my return has been filed. I need to print my return
Response from E-file.comFeb 15, 2026
I am very sorry for the trouble you are having logging into your account. We have requested information from you through TrustPilot, but since you did not respond, we can only provide general help information here. Now, if the problem is that you can't remember your username, on our login page you should see a link which says, "Forgot Username", click this and follow the steps to recover your username. If the problem is that you can't remember your password, on our login page you should see a link which says, "Forgot Password", click this and follow the steps to recover your password. If you are still having trouble logging in to your account after recovering your username and password, please respond to our request for more information on TrustPilot or contact our support team and we'll be happy to assist you further.
Report
John Chase MASTER R.
Feb 10, 2026
I was only on hold 30 seconds in late…
I was only on hold 30 seconds in late Jan and early Feb... Sadiqa... Answered both times.. She walked me through both issues I had in an attempt to fix my 2025 return. I was at the issue and had it corrected in just minutes.... Well spoken and easy to understand. Glad I filed with e file and I will be back in 2026!!
Report
Allison F.
Feb 9, 2026
She was Very kind and Patient with me
She was Very kind and Patient with me. She walked me through every step. Even twice. Called back and I was lucky enough to her her again! Thank you for being a 10 of of a 10!!!!!
Report
customer
Feb 9, 2026
Easy and fast
Easy and fast
Report
Ronald B.
Feb 8, 2026
Easy.
Easy to navigate & finished in a reasonable amount of time.
Report