Dutch VetReviews of dutch.com

Very helpful and pleasant

Dr. Calhoun was compassionate and addressed the main issue quickly and recommended follow-up appropriately with other symptoms.

Everything was delivered according to the web site statements. Another words, Dutch is very good and I highly recommend it.

I appreciate the speed and patience provided to me during the zoom meeting with the vet doctor I spoke to. I am having troubles with the receptionist(s) at my old veterinarians office (their turn over on receptionists is insane) and it’s truly affected the quality of care provided to the patients and their owners. So being able to speak with the doctor quickly through Dutch and receive the prescription urinary food for my cat was so appreciated and great!

Dutch used to be fantastic, but it seems as if they’re attempting to grow out of their startup phase and making pretty significant decisions that are making the platform less attractive. They implemented a pharmacy processing fee for every order regardless of size. You could previously have an order sent to your local pharmacy from the website, all you had to do was pay a fee, which is understandable. Now you have to reach out to support, who then take days to reply and send your prescriptions through. A pretty blatant attempt to get people to just fill prescriptions with their in house pharmacy or partner. That in itself isn’t that big of a deal until you actually do. Their shipment times for orders is atrocious. It can take half a week for them to even fill an order and process it, let alone give it to USPS for delivery. Now let’s move onto their website. For some odd reason they’ve decided to make this abomination of a Shopify and custom site that uses Calandly and Zoom. None of it works together well. They have mismatched data everywhere. One area says a missed vet call has one fee while directly below it stating it’s another fee. Their major selling point was that they can prescribe medicine via video calls… but in my experience you’re honestly better off just going to the vet unless your issue can wait weeks for an order to show up.

Dr. McMillen is dedicated and truly cares about our babies well-being. She listens to and trusts us as guardians. 10 out of 10!

Great for minor concerns. Worth the price.

Dr. Zandra Andre & Dr. Linsay Barnes were both excellent! 2/2 appointments through Dutch and I’m very impressed. Both were very professional, thorough, knowledgeable, took their time, and gave me great suggestions to care for my elderly cat Billie with kidney disease and UTI. I would choose both of them again! Two of the best vets I’ve had! Very compassionate!!!