Dutch Vet Reviews | Read Customer Reviews of dutch.com

Dutch Vet Reviews | Read Customer Reviews of dutch.com

Dutch Vet reviews

5,295 approved reviews, newest moderated first

Nancy J Noble N.
Jun 12, 2025
The best Vet experience I’ve ever had
The best Vet experience I’ve ever had A urgent issue taken care of immediately she understood the problems and concerns and was on the same page as I for getting my girl leveled after so much trauma prior to me rescuing her Everyone should sign up for Dutch for basic needs a much easier less stressful Dr visit
Response from Dutch VetJun 13, 2025
We're happy to hear that you had such a positive experience! It means a lot to us that we could provide immediate care and understand your concerns in rescuing your girl. We appreciate your feedback.
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Jerry O.
Jun 12, 2025
Excellent communication
Excellent communication
Response from Dutch VetJun 13, 2025
Thank you for sharing your experience. We appreciate you being a Dutch member.
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Ivan B.
Jun 12, 2025
Doctor was nice and very helpful and…
Doctor was nice and very helpful and very communicative about my dogs problem
Response from Dutch VetJun 13, 2025
We're happy to hear that the doctor was helpful and communicative regarding your dog's problem. Thank you for your positive feedback!
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Lori H.
Jun 12, 2025
What an important and affordable…
What an important and affordable convenience that I never knew even existed until this week! Thank you from a very overextended fur mom on a very tight budget for making one thing so much easier for me right now. ❤️ 🐾 ❤️
Response from Dutch VetJun 13, 2025
We're so happy to hear that our product has made things easier for you during this time. Thank you for your wonderful feedback; we truly appreciate it!
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Brooke H.
Jun 12, 2025
I absolutely love Dutch
I absolutely love Dutch. The Dr’s have all been extremely wonderful, knowledgeable and helpful. They truly care about your pet. It’s an amazing service for when they don’t need a physical appointment at a clinic.
Response from Dutch VetJun 12, 2025
We're happy to hear that the vets' knowledge and care impressed you! It's great to know our service helps when a physical visit isn't needed. Thanks for your kind words!
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Jessica W.
Jun 12, 2025
Dutch is a wonderful resource when you have a sick fur baby!
I had a wonderful experience with Dr. Hoffmann. She was so sympathetic with the issues I described and gave me so many options. I will definitely use her again!
Response from Dutch VetJun 12, 2025
We're happy to hear that you had a wonderful experience. It's great to know that the options provided were helpful and that you felt heard. Thank you for your feedback!
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Jane R.
Jun 12, 2025
Great concept
Great concept! How convenient to speak to a vet from my home without having to transport my nervous dog. She was knowledgeable, understanding, listened compassionately. I highly recommend her and Dutch.
Response from Dutch VetJun 12, 2025
We're so glad you found the experience convenient for you and your dog! It's wonderful to know that the vet was knowledgeable and understanding. Thank you for your recommendation!
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LORNA H.
Jun 12, 2025
I paid $20 for expedited rush shipping
I paid $20 for expedited rush shipping. It said one day expedited. I did not get the Rx and still haven't received it. They are not truthful in advertising. They state that to transfer to a local pharmacy could take days. You want to do the best for your pet, so I chose rush shipping. Customer service is hard to get a hold of and told me to check the FAQ's. Rush shipping can be 4 days. When checking out though it says 1 day expedited. Then another area says 1-3 days. I thought I had found a great vet option only to learn that that Dutch is about billing and couldn't give a flip about pets.
Response from Dutch VetJun 12, 2025
Thank you for sharing your feedback. We understand how important it is to receive your pet’s medication quickly, especially when they’re in need. We wanted to clarify that your order was placed on Tuesday and successfully delivered this morning. Rush shipping is listed as 1 to 3 business days, and your package arrived within that timeframe. Our team has been actively communicating with you to monitor the shipment and ensure it was delivered safely. Additionally, when you reached out regarding a price match, we were able to honor your request and promptly processed a refund for the difference. We’re committed to transparency and improving wherever we can, and we’re sorry if any of the information during checkout caused confusion. If there’s anything else we can assist you with, please don’t hesitate to reach out, we’re here to help.
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