Dutch VetReviews of dutch.com

4.65,295 reviews
Animal Health

Dutch Vet

About Dutch Vet

Homepage Why Dutch? How it Works Dog Anxiety Dog Allergy Pharmacy At Dutch, we’re big believers in providing pets with the highest quality of life possible. How do we do this? With science-backed, personalized treatment delivered directly to the homes of pet owners. We know vet appointments can be inconvenient for pet parents and — even worse — stressful for pets. By leveraging telehealth solutions, we’re able to bypass these hurdles and spend more time getting to the root of your pets’ quality-of-life issues. We specialize in treating chronic, curable conditions such as anxiety, allergies and obesity, and proudly employ top veterinarians from across the country to do so. We encourage all of our pet parents to leave us a review so we can continue to improve our business in bringing relief and comfort to your best friends.

Dutch Vet (dutch.com) has 5,295 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: dutch.com
Website: dutch.com
Category: Animal Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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About Dutch Vet

Dutch Vet (dutch.com) has 5,295 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: dutch.com
Website: dutch.com
Category: Animal Health
Listed on Five Star Index: 2026

Nathan C.

Jun 14, 2025

Felt like a bait and switch

My wife signed up because there was a screen that said they could help us with our dog ellie. Then once she signed up for one month, it said there are no vets available. We tried to cancel and it wouldn't let us. It says we made a 3 month commitment which we DID NOT see. None of the support was available today according to their website. We sent messages and called. We were going to disputing the charge with our bank. Luckily their team did reach out and offer a refund. That being said. It was very difficult to work through this and it felt like a bait and switch. Also they insist that it was clear we were signing up for a 3 month commitment, but this is definitely not the case. My wife showed me screenshots of her receipts and such and this was not communicated at all in those screens. She definitely would not have done a three month commitment if was made clear.

Response from Dutch VetJun 16, 2025

We're really sorry to hear about your experience and completely understand how frustrating this must have felt, especially when you were hoping to get care for Ellie right away. We want to clarify that our support team did assist in canceling your account as soon as you reached out, even though your plan included a 3-month commitment, which is clearly stated during signup. That said, we never want anyone to feel stuck in a service that isn't meeting their needs, and we did our best to resolve this quickly once we heard from you. We also understand your concern about vet availability. While availability can fluctuate based on state and time of day, it’s something we're actively working on improving. If there's anything more we can do or if you still have unresolved concerns, please don’t hesitate to reach back out. We’re here to help.