Dutch VetReviews of dutch.com

Today I was very disappointed with this company. I scheduled two appointments for my kittens. For the second appointment, I never received a link for the video call. Then they offered to reschedule the visit for July 1st. Today is June 25th. Who’s going to wait a whole week just to speak with a vet, and then wait another 3 days for the medication? Don’t waste your time — go to a regular veterinarian instead.

Dr Wedel was wonderful! She was informative, patient, and helpful. She apologized for the issues zoom was having with the faulty links being sent to email for the vet calls. Even though that problem had nothing to do with her she went out of her way and made sure I was able to find a viable link. She then took her time with me and ensured I knew that I had done nothing wrong on my end. After a long night of frustration dealing with wasted hours trying to get ahold of anyone, she immediately solved all the problems I was experiencing as soon she began working with me. She was gracious and kind and I look forward to working with her again with all my pets! I'll admit I was frustrated when the call began but she immediately put all my tension as ease with her consideration and expertise. If it wasn't for her fast remedying of the situation and consideration I honestly would've canceled my membership they very might. Thank you so much Dr Wedel! (My appointment was Tuesday night June 24th @9:00pm for my cat "Prez")

The doctor was extremely thorough and very kind! She was very helpful and gave us peace of mind and was very honest about our cats situation

Ripoff outfit and poor service. They lie, mislead, never answer their phone, NEVER and avoid calling back after leaving many messages and basically rip you off every step of the way with bogus charges. Avoid this ripoff outfit like the black plague, get help from reputable business not some hit and run mob like outfit

Vet was knowledgeable, explained everything well in detail, worked within my budget, friendly. I really love this option as it is difficult to get my cat to the vet because of his anxiety.

I signed up with Dutch on a Monday and had an appointment with a vet on Tuesday and was able to get the prescription my cat needed paid for and shipped within just a couple hours of my appointment. In person vet appointments are booked a month out where I live which would have had my pet suffering with her allergies until we could get an appointment. Not so with Dutch. Super glad I signed up. I've already recommended them to a friend and I'm only 2-days into my subscription.

I signed up for a program, my Zoom call with my Vet was set up immediately at my convenience. The Vet on my call was on time, listened to my dogs history and needs and we developed a treatment plan. The pharmacy had the medication in process within 30 minutes. The pricing for my dogs meds was reasonable . I’m very satisfied with the Dutch program!

Great customer service. The vets are very kind, empathetic, and made me feel at ease with my dog’s treatment plan. I also appreciate the quick responses to my questions and flexible video scheduling.