Dutch Vet Reviews | Read Customer Reviews of dutch.com

Dutch Vet Reviews | Read Customer Reviews of dutch.com

Dutch Vet reviews

5,295 approved reviews, newest moderated first

KAREN H.
Feb 18, 2026
Easy and great to work with
The vet was easy to work with, prompt and very knowledgeable.
Response from Dutch VetFeb 20, 2026
We're happy the vet was easy to work with, prompt, and knowledgeable. We appreciate your feedback!
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Noah K.
Feb 18, 2026
Best alternative to in person veterinarians!
Amazing first time experience, and the annual membership basically paid for itself after just the first visit and was actually $65 cheaper than it would’ve been to take my pet in!
Response from Dutch VetFeb 20, 2026
We're happy to hear that your first experience was amazing! It's great the annual membership provided such value for you. Thank you for your positive feedback.
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Pat R.
Feb 18, 2026
Don't Play, GO DUTCH!
Don't play, go DUTCH! Needed my Kai's refill but couldn't locate my vet, no longer in office. This med is required. Just heard of DUTCH online, received an appointment with Dr. Kordis next day @ 6:45 AM, zoom with Doc, now armed with required prescription, THANK YOU Dr. Kordis and DUTCH!
Response from Dutch VetFeb 20, 2026
We're happy to hear that we could assist you in getting the required prescription quickly. We appreciate you sharing your experience with us!
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JOHN/ROXIE W.
Feb 18, 2026
The Dr was amazing
The Dr was amazing. She listened to my concerns and offered a plan.
Response from Dutch VetFeb 20, 2026
We're happy the doctor listened to your concerns and offered a plan. Thank you for sharing your positive experience with us!
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Franklin H.
Feb 18, 2026
Dutch was awesome
It was easy to schedule an appointment, meeting with the vet and getting a treatment plan was painless, and I feel confident my dog is taken care of
Response from Dutch VetFeb 20, 2026
We're happy that scheduling was easy and the treatment plan painless. It's great to know you feel confident your dog is well cared for. Thanks!
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Ashley H.
Feb 18, 2026
Quick care and reasonably priced!
Was able to get set up fairly quickly, seeing vet in a scheduled call just an hour later! Kitty just has ear mites that are really bothering her. Signed up for the service, about $100/year and spent about $100 on three month flea/tick/heart worm etc and a topical ear medication, and which included a $10 shipping fee. Pretty reasonable, and would have spent the same or more at local vet…about two weeks from now if they even had any openings. Overall very pleased and with several other cats and a dog this service is going to be very handy!
Response from Dutch VetFeb 20, 2026
We're happy to hear that you were able to get your kitty seen so quickly! It's great to know that the service will be handy for your pets. Thank you for sharing your experience with us!
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Tera K.
Feb 17, 2026
The hidden fees are disingenuous
The hidden fees are disingenuous. $5 "Pharmacy Processing Fee," + "Free Shipping," which one has to wait a week for. I can understand making money from the meds, but Dutch certainly is not selling them at cost to their clients, thus the $5 processing fee is simply a hidden charge. The vet was friendly, but the back-end experience, i.e., "hidden financial surprises," takes away from the positive exam experience.
Response from Dutch VetFeb 18, 2026
Thank you for taking the time to share your experience. We truly appreciate your honest feedback. We understand how unexpected fees can feel frustrating. The $5 pharmacy processing fee is not meant to be hidden, it helps support the operational costs of our pharmacy, including prescription verification, safe handling, and fulfillment by our licensed pharmacy team. We offer free standard shipping, which typically arrives within 4–7 days, as well as rush shipping options that deliver within 1–3 days for those who need medication sooner. We aim to provide flexible options so pet parents can choose what works best for their timeline and budget. In addition, while we work to keep our prescription pricing competitive, we do offer price matching if you find a better non-sale price elsewhere. Our goal is to make medications both accessible and affordable. We’re glad to hear your experience with the veterinarian was positive, and we’re sorry that the checkout experience detracted from that. Feedback like yours helps us continue improving transparency and the overall experience for pet parents. Thank you again for sharing your thoughts.
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JENNIFER
Feb 17, 2026
I am so glad that I came across Dutch!
I am so glad that I came across Dutch when I needed help with my cat. The entire customer service experience from scheduling an appointment to their after-care follow up far exceeded my expectations. The Veterinarian that I had my cat’s appointment with was incredibly warm & friendly and she took the time to listen to my concerns. Obtaining the medication(s) ordered was very streamlined and my cat’s treatment plan was expertly laid out and explained, something I very much appreciated. Dutch offers a service that is well worth it!
Response from Dutch VetFeb 18, 2026
We're happy to hear that you had such a positive experience! We appreciate you highlighting our team's warmth, attentiveness, and clear communication regarding your cat's treatment. It's great to know our service met your expectations and provided value. Thank you for your feedback!
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