Dutch VetReviews of dutch.com

Dutch is great especially if your dogs don't get along with other dogs!! It saves a lot of stress that is involved in a reg visit to the vet! I'm so glad this service is available it's wonderful! They guarantee their drug prices too ! What more could You ask for! I used to have a service That came to my house This was is way more affordable! Thank you Dutch!!

Dutch has been an invaluable service. Being able to have remote access to routine veterinary services and prescriptions for flea prevention, known allergies, and Rx food has saved us all from highly stressful car rides to expensive and unnecessary appointments. The vets have all been knowledgeable, compassionate, and friendly. The only thing that could be better is getting a written prescription that I could use locally when I haven't planned well and need something last minute. However, I do understand that selling products directly is likely how they offset the extremely low membership fees that they offer for unlimited appointments which is definitely appreciated.

I liked that it was convenient and I didn't have to drag my very old dog to the vet. The Dutch vet was fine that was on the zoom call but I hate that it is taking 6 days to get the medication.

It’s convenient easy way to get rx flea tick and heartworm medicine and vet advice virtually for multiple animals rather than having to drive a long distance in a rural area and spend a lot on just an office visit for most situations . Have been pretty happy overall think it has been worth it

I've been waiting two weeks for my dog's prescription and the first time it did not ship because there wasn't an error processing at the pharmacy and the second time which was a week later they had to cancel and I had to place a new order. The new order was placed a week ago and it says that it shipped out and was supposed to be delivered yesterday but it never even got dropped off to UPS. I'm not sure what's going on but this company has the WORST customer service. When you try calling the phone will ring for 10 minutes and you'll be lucky if you even get a hold of anyone. When you send emails they will respond back with an AI generated response without even reading the email or trying to help. Nobody at this company knows what they're doing and they will tell you anything just to get you off the phone. Trust me they do not care about anyone whether you get your prescriptions or not. It barely even do their own jobs. Even the supervisor Kyle told me that it would be delivered yesterday even after explaining to him there's no tracking information but he didn't feel like dealing with the issue or trying to resolve it so now I had to spend all day today calling to get a hold of someone to help. I have no idea what is going on with their pharmacy processing these orders but if you ever have any issues I promise it will be like pulling teeth trying to get anyone to help resolve the problem. They already got our money for the yearly subscription so they could care less about anything else. They are supposedly going to process a replacement for me but that could take another week and that's if it even ships out this time. That would be 3 weeks I've been waiting before I finally get the prescription. This is a great concept for the company but it's not very practical. Maybe they should hire better employees that will actually help instead of ignoring you or hanging up the phone on you.

I got Dutch a few months ago and it has helped me out tremendously, both financially and convenience.

great vet loved the customer service will definitely be back

The Dr. was prompt, professional and extremely helpful.