Duluth TradingReviews of duluthtrading.com

In response to an ad on Facebook for a 72 hour sale, I assembled an order. After placing said order, I received a message that my payment wad declined, please try another method of payment. Several attempts were made using different cards were met with the same message. Same results the following day. My question, is this some kind of a joke? Or are the folks running this site that incompetent.

Requirement for working - must be stupid ? Living in the UK, I had never heard of this company. Out of the blue I received an email into my private account confirming an order. Tried logging onto the website but it would not accept me from here in the UK - so I ignored it after checking my bank etc. Next I receive an email saying item despatched - again checked no debits, so I emailed them asking for an explanation as to why they were contacting me. This scenario went on through 5 or 6 of their Customer Agents over the course of a week who all could not read, and sent stock advice to check my accounts. Meantime I checked the tracking and the items had been collected by someone in America. Losing patience I tried again - all I wanted to know was WHY my email account was being used, I was in the UK and had never heard of them. Guess what the reply was.......... Stupidity from them is the only way to describe this, meantime I have kept checking my accounts just in case. Pathetic Customer Service

I'm not exaggerating with the one star. My husband ordered a shirt and a belt. The sent him two entirely different items. They insist (after e-mails and phone calls) that their "Hassle Free" returns will cost $8.00. There is no return label. I'm pretty sure we could contest the entire transaction, as he recieved orders he did not, in fact, order, and he never received what he paid for... but who's got time for all of that? It's best to avoid companies who don't really treat their customers right.

You might not think much of it, but what’s in the profile pic is more than just a name. It’s who finally got things moving again.

I’ve had this happen to me twice where I placed an order, I got an email confirming my order, and then nothing arrives. When I check on the order, it’s like it never existed. From what I was told from customer service there was a problem “with my payment method” and that they charge the card not when I placed the order but days later when they are ready to ship it. I’m not sure what is going on, or if they’ve been flagged for fraudulent orders. There was no issue with my payment. Also, they never sent an email stating that they couldn’t send out my order as an example, it is Father’s Day weekend and I have nothing that I preplanned in purchased as a gift.

Be careful and make sure all the information on your order is correct. Once you hit the buy button nothing can stop the order. Not even calling with 15 minutes of receiving email confirmation. I hadn't purchased anything in 10 years or so. My how things have change. Beware.

SO I AM...WAS GOING TO SPEND $106 THEN WHILE CHECKING OUT I WAS INFORMED THAT I STILL HAD TO PAY FOR SHIPPING. $13.99 AND I JUST SAID, NAH. I WILL JUST BUY THEM SOMEWHERE ELSE. MAYBE NOT FROM DULUTH, BUT I THINK ANYONE WOULD LOVE TO TAKE MY $106 DOLLARS AND NOT CHARGE ME A BOGUS SHIPPING FEE. JUST LOOK AT MY ORDER HISTORY WEB28858681 WEB20560621 WEB19165774 WEB19165319 WEB18764594

Bought a pair of shoes, (american heritage),didn't wear them much at all and the soles are falling apart....bad. I barely wore them out of the house!