Duluth TradingReviews of duluthtrading.com

They have totally screwed up the bid overall shorts—fabric quality decreased, pockets removed and cut shorter. So disappointing!!

Stitching on shorts legs came out, Replacement was denied, Shorts look new and not worn or abused. The No Bull guarantee is a bunch of BULL, And for $70 I might as well go to Walmart and throw them out every year. Go to LL Bean and get quality and they stand behind their products Randy

I rated 1 star because 0 stars wasn’t an option. I ordered 4 pair of underwear from Duluth and 4 pair from one of their competitors. The competitors items arrived in about 3-4 days after ordered. 1 of the 4 pair of Duluth underwear arrived about 6 days after ordered. The other 3 pair have went from Milwaukee to Dallas and back up north to Kansas. They left Olathe Kansas one morning and arrived back at Olathe Kansas later that night. I was on live chat with their customer service and they were rude. They told me if I expected the product faster than 10 business days I should have paid expedited shipping cost. They also don’t consider Saturday a business day as part of the shipping product but Saturday’s are business days for shipping companies. The 1 pair of underwear I did receive was also vastly inferior to their competitors underwear (Krakatoa) as Duluth claims their waistband don’t roll down - these did the first time I wore them. Their competitors don’t roll down. Terrible product, terrible delivery, terrible customer service.

Your long-tailed pocket tees are really getting bad they're thinner the pocket is smaller they come from what Indonesia or something the last batch I got I'm not going to order another batch from you because the quality has gone way down the old t-shirts I have are twice as thick and the pockets are bigger I can fit my cell phone into

I used to be able to get my size here. I still have the correct size in my closet on several pairs. I went to 2 locations and called customer service and have been told they no longer carry that size. I was told it must not have been a popular size. When every time I went to buy it it was gone or almost out. Which tells me it was very popular size.

They never actually have anything. Orders always get cancelled, but turns out that's a blessing in disguise. Stay away at all costs

I've used Duluth Trading for quite a few years but recently moved. I placed an online order and made sure my new address was the only address in my account. I deleted my old address completely. I checked to make sure it would be shipped to my new address. Well guess where they sent my package? Yup, to the old address. I checked my account and it isn't even there. I called to tell them they sent it to the wrong address and was told "what you see in your account isn't the same as we have". In other words there is no way to type in an address for them to send your shipment, they will send it where ever they want. You can't update your address it just won't do it. I told them it will never happen again because I will never order from them again. Problem solved

I ordered 2 pairs of pants and 4 pairs of underwear. Instead I got a parka and was told i might get my original order if it was still in stock after returning the parka. The agent said that sometimes their label printer gets jammed and the wrong order gets sent out. The original shipping box fell apart after opening and I had to find another box for the return. I would give them a 0 if I could. They offered a 20% discount on a future order... but I won't be ordering from them again, so the offer was pointless. I'll be surprised if I ever receive my original order.