My host is Aubrey, a very professional and kind person. Cannot say enough good things about her. Previously, worked with Joe and another straight up good person. I have definitely enjoyed my time at Duck and could easily play elsewhere but, due to such a professional staff, I choose to stay. Every good company must have two things that allow it to standout above others, and that is a good product and good people. Duck has both. This can only be attained or otherwise attributed to excellent managerial personnel and owners. Simple as that! I will keep my money in this camp and hopefully good things will come my way. All the best!
Response from DuckyLuckMar 4, 2026
Hello Timothy,
Thank you so much for this thoughtful review, it truly means a lot.
We’re especially happy to hear your kind words about Audrey. She is indeed a valued member of our team, and we’ll be sure your feedback is shared with her directly. It’s also wonderful to hear that your past experience with Joe left such a positive impression.
Your recognition of both the product and the people behind it speaks volumes. We take great pride in building a team that prioritizes professionalism, genuine care, and long-term player relationships, so your comments about management and ownership do not go unnoticed.
We sincerely appreciate your loyalty and your decision to continue playing with us. Wishing you many more enjoyable sessions ahead!
Kind regards,
Casino Experience Team
WM
Warren M.
I tried to make a withdrawal and it was…
I tried to make a withdrawal and it was everything there advertisement it wasn't so I covered the roulette table with my $100 20 five dollar bills and it they beat the odds on the first spin that's the definition of Ducky Lucky and that makes you fuggin Ducked
Response from DuckyLuckMar 2, 2026
Hello Warren,
Thank you for sharing your feedback.
We’re sorry to hear that your recent session left you feeling frustrated. We understand how disappointing it can be when a game doesn’t go the way you hoped, especially during a high-action round like roulette.
All of our games, including table games, operate using certified random outcomes, and results are not influenced or adjusted based on previous spins or player activity. That said, we completely understand that variance can feel discouraging in the moment.
If you would like us to review a specific game session for clarity, please feel free to contact our support team so we can take a closer look and provide more detailed insight.
Best regards,
Casino Experience Team
GJ
Gabriel J.
READ THIS BEFORE PLAYING HERE
The amount of unhappy people writing reviews just reassures me that i made the right decision and deactivated my account after being a golden goose vip hosted member for over 4 years. When i first started playing here i had so much fun and made SOOOOO MUCH MONEY, Im talking Thousands of dollars. Everything was great,I became EXTREMELY GOOD at certain games such as”Gold rush” “Bust a safe” this medusa game and so many others. I literally paid my rent and all my bills just playing these games for about a couple years. The withdrawal process was the easiest once you understand how to withdrawl using a bitcoin wallet which i preferred the app “Exodus” and “Moonpay”. Some people aren’t familiar with bitcoin but i’m telling you guys it’s the most safest way to make deposits and to withdraw your money. i recommend depositing through bitcoin because once you upload your cards onto their website it becomes exposed to all sorts of problems. I get so many charges everyday because i used my cards and it sucks cause i can’t seem to get rid of the people using my info even when i get a new card it just keeps following me and that’s why i keep my card locked at all times. Bitcoin can seem hard to use and confusing but i promise you it’s super manageable and way more safer then using cards. Exodus is the best bitcoin wallet and so when you guys withdraw your money or your winnings understand that it’s $2500 maximum amount per week or whenever it transfers and it takes about 3 business days sometimes 2 but rarely that happens and weekends don’t count as business days sometimes if you withdraw monday or tuesday then you’ll get your funds in the same week but anything after that it’ll be the following week. I never have used the other withdraw method because bitcoin seemed to be the quickest out of all the methods.But back to the casino. Everything was great, The hosts were amazing,I had a hosted account so my personal host was a guy name joe or woman name elle and man they were like my friend when i would always talk to them. To Be Honest sometimes i would just log in just to say hi and joe would always hook me up with Chips. He was truly the most amazing Host they ever had and super genuine guy and very easy to talk to. Elle loved her Cats which she had quite a few and i could relate to her because of the very reason. I myself has 6 dogs so we would talk for a hot min and it was just the best experience i had whenever reaching out to the hosts. Never ever was i disappointed or upset when talking to them even loosing alot of money i know they would always try to make it a lot better. but This last years like 2024-2026 I found out joe was gone and didn’t speak to elle neither and they had a bunch of new hosts that were just idiots. After spending thousands of dollars and when i say thousands i mean thousands. I could pay someone’s salary and it would be a huge one with the amount of money i would spend. I got a email saying my account had been moved down a tier and was no longer hosted or a vip which i was puzzled because i had been vip pretty much at the very start.When i asked why that was they gave me some dumb a$$ excuse saying that the golden goose hosted vip tier was specifically for people that needed help with their gameplay and that wasn’t winning enough or some bs like that which i go on the site and it explains something very different and that was my understanding what a golden goose meant. And then i started getting these wack a** chips like $100 chips with $100 max cashout. Any chip i got had $100 max cashout. i used to get after spending like $300 i would get at the minimum $200 chip with a $2000 max cashout and a 25x wager limit. The wager limit on the new chips was 40x which was insane. If you guys aren’t familiar with wager limits do some research because they’re on most promotions at online casinos. i only used the ones that said No Cash out limits because if i won a jackpot then i could withdrawl all of it or $2500,a week and so on. but this casino used to be the best place to play and now it’s the worst casino to play at. The slots aren’t as giving anymore and the games are very much rigged. They will come at you with some bs like the technology they used is certified etc etc blah blah blah and random bs but come on we all know it’s not true. It sucks cause this was THE BEST TO PLAY AT but whomever took over or new manager really made it hard for me to stay and some anymore money here. I said i wanted to deactivate my account and that’s what they did,They didn’t ask me why or try to keep me as a player they just said ok and did it. Someone had a personal issue with me over there and i’m sure i’m not the only one this is happening too. Check my profile and you’ll see i’ve spent over half a mil since being a player. Hopefully this very long detailed review can shed some light to the players and the operators of whomever this may concern.
Response from DuckyLuckFeb 19, 2026
Hello Gabriel,
First and foremost, thank you for taking the time to write such a detailed and candid review. As a long-standing Golden Goose VIP and someone who has been with us for over four years, your feedback carries significant weight. We are taking your comments seriously, and there are already internal discussions happening to better understand where your experience shifted and where we may have fallen short.
It truly means a lot to hear how much fun you had during your earlier years with us, from strong wins to positive relationships with your hosts. Long-term player relationships matter, and the experience you described with your previous hosts is exactly the level of connection and service we aim to provide.
We do want to clearly address one important point: there is absolutely no “rigging.” While it sounds like you've already been told this (though are not fully confident in that answer), it is the correct and honest answer. Outcomes are not adjusted, and there is no mechanism to target or alter results whatsoever. On the contrary, we want winners; winners are important to our operation and it's not in our interest to provide poor experiences.
Regarding the VIP tier change and promotional adjustments, we understand how frustrating and confusing that must have felt, especially after years of loyalty. From what you’ve described, this appears to have been a communication and empathy gap in how the situation was handled. There is absolutely nothing personal involved, and no player should feel dismissed or undervalued. While we respect any player’s decision to close their account, the process should always be handled with care and appreciation, particularly for someone who has been part of the community for so long.
We’re genuinely sorry to see you go. At the same time, we respect your decision and appreciate the time, trust, and play you invested with us over the years.
Should you ever decide to reconnect or wish to discuss your experience further, we would welcome the opportunity.
Best regards,
Casino Experience Team
DA
Darcie
Complete and total scam
Complete and total scam. They will not let you cash out your winnings. They have a 40x deposit plus 40x the bonus on playthru but put a max cash out of 10x the deposit. So $6000 in playthru for a max cash out of $250. I had over $4500 as my balance and played almost double the playthru amount and $250 was all they would pay. Do you can win a jackpot but you'll never get it.. I would not recommend this site to anyone.. They just steal your money with no intention of ever having real jackpot winners. Worst casino ever
Response from DuckyLuckFeb 17, 2026
Hello Darcie,
Thank you for sharing your concerns. We understand how frustrating it can feel to see a large balance and then learn that bonus terms affect the final withdrawal amount.
To help clarify: when a bonus is claimed, it comes with two key components — wagering requirements (for example, deposit + bonus multiplied by a set amount) and, in some cases, a maximum cash-out limit. These terms are outlined in the promotion details before the bonus is activated so players can decide whether the offer fits their play style.
The wagering requirement determines how much must be played through before any funds become withdrawable, while the maximum cash-out cap limits how much of the bonus-derived winnings can be withdrawn once the playthrough is completed. These are standard promotional structures across many online casinos.
To learn more about how bonuses work, please check out the following link to our Self Help center:
https://www.duckyluck.ag/self-help/promotions-bonuses/what-are-wagering-requirements-and-how-do-they-work/
Bonuses are always optional, and players who prefer no wagering conditions may choose to play using a cash balance only.
If you would like us to review your specific session in detail, please feel free to share your username or contact our support team directly so we can walk through the transaction history with you.
Best regards,
Casino Experience Team
JA
Jason
This app says I have a 13,600 dollar…
This app says I have a 13,600 dollar deposit waiting to be withdrawn but I have not received anything with instructions on how to receive it or the last date that I played on their site
Response from DuckyLuckFeb 11, 2026
Hello Jason,
Thank you for bringing this to our attention. We’d be happy to clarify what you’re seeing on your account.
To properly review your balance and provide accurate next steps, please update your review with your casino username or contact our support team directly from your registered email address. This will allow us to verify the account details and explain any pending balances or withdrawal instructions.
We look forward to assisting you further.
Best regards,
Casino Experience Team
JF
John F.
Ripoff
You can't withdrawal money that you win in the bonus rounds....
Response from DuckyLuckFeb 5, 2026
Hello John,
Thank you for sharing your thoughts. We’d like to clarify how bonus winnings work, as this can sometimes cause confusion.
When playing with bonuses or Free Spins, any winnings are first credited as bonus funds, not cash. These bonus funds become withdrawable only after the wagering (playthrough) requirements are fully completed and any applicable bonus rules, such as maximum cash-out limits, are met. All of these details are outlined in the promotion’s Terms & Conditions before the bonus is activated.
For a clearer breakdown, our Help Center includes easy-to-follow guides explaining bonus balances, wagering requirements, and withdrawals. Our support team is also always available to explain this before or during play.
We hope this helps clarify how bonus rounds and withdrawals work.
Best regards,
Casino Experience Team
CW
Chelcee W.
BEWARE !!! This place is a scam !!!
This place is a scam . I deposited money and won quite a bit more than I deposited so I cashed out . I did the bitcoin withdraw as it was the quickest option and free with no fees. I have sent all my verification stuff to receive my withdraw. For the last five days it’s oh we need pdf format or we can’t accept screenshots . Then this morning I wake up to a message telling me that my email isn’t registered with an account. The email that they have been responding to with updates about my withdraw. Just beware . This place is shady and sneaky and will rob you blind . If I were you I’d take your money elsewhere cause you will never see your winnings . It’s a load of crap !
Response from DuckyLuckFeb 5, 2026
Hello Chelcee,
Thank you for taking the time to share your experience. We understand how frustrating this situation feels, especially after completing verification steps and choosing Bitcoin for a quicker withdrawal.
After reviewing our records, we were unable to locate an account which matches with the details available on the review as the name on the review differs slightly from the account details we found. To ensure we’re looking at the correct profile and can assist directly with your verification and withdrawal status, we kindly ask that you update your review with your casino username.
Once we can correctly match the account, we’ll be more than happy to review everything in detail and help move this forward as quickly as possible.
Best regards,
Casino Experience Team
JA
Joey A.
I've poured hundreds of dollars into…
I've poured hundreds of dollars into this online casino and every time I go to withdraw my winnings it either gets rejected, or I wait 20 days for them to review and process my withdrawal just so they can put the funds back into my casino balance with some excuse as to why the transaction couldn't happen. I can't get any body on a phone. It takes minutes to transfer funds these days and what is there to review? If you win at a casino they pay you on the spot. We are all verified bank account holders and load money into your casino to play and that transaction is instant??? I want answers, I want my money back , cooperate emedietly , I will make your life very difficult. I've contacted a private investigator that specializes in online fraud/scammers. You will not do business in the United States of America with no license or permit.
We can do this the easy way or the hard way. I suggest you start doing business legally with integrity by American standards. There are gambling law you must follow that clearly set forth a fair win lose ratio so players can actually jackpot or stack there pot if there lucky .
ITs BULL shit get back to me ASAP at the same Time
Response from DuckyLuckJan 30, 2026
Hello Joey,
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience with our casino has not met your expectations, and we sincerely apologize for any inconvenience this may have caused. We truly want to review your situation in detail and provide you with the best possible assistance.
To do so, we kindly ask that you share your username so our team can conduct a thorough investigation into your case.
In the meantime, we’d like to share that withdrawal rejections may occur for several common reasons, most often related to bonus terms and conditions. These can include playthrough/rollover requirements, maximum cashout limits, weekly withdrawal limits, or incomplete account verification. Once all requirements are met, withdrawals should be processed without issue.
Regarding withdrawal timeframes, detailed information is available on our website. For players who prefer a quicker option, we strongly recommend using Bitcoin as the main option. Bitcoin withdrawals carry no fees and, depending on your Player Class, are typically processed within 3 to 4 business days.
You can find more information here:
https://www.duckyluck.ag/banking/?pm=withdrawal
We would be happy to take a closer look at your account and work toward the best possible resolution. We look forward to your response, and please remember that our support team is available 24/7 and always ready to assist you.
Best regards,
Casino Experience Team
