Took almost two weeks to get my own money and support never gave a straight answer
I played for a while on Casino DuckyLuck without problems until I tried to withdraw a decent amount. Suddenly they needed extra documents I had already uploaded before, and every message from support was a template that said “please wait.” The whole thing dragged on so long that I started questioning whether they even wanted me to leave with the balance.
After that experience I went over to AceBety.com. Withdrawals moved faster and I didn’t have to fight for every update.
ZM
zachary M.
It's a complete scam
It's a complete scam. They want you to make a deposit to make a withdrawal. A withdrawal that you will never get. Look on reddit or google. No one has ever been paid. Do not send them any documents to verify your identity. Complete scam and waste of time.
Response from DuckyLuckAug 31, 2026
Hello Zachary,
Thank you for sharing your concerns. We’d like to clarify a few points regarding the withdrawal and verification process.
Many of our players successfully receive their withdrawals, and completing the required KYC verification is a standard part of the withdrawal process for online gaming platforms. This helps us verify account ownership and protect the security of our players and their funds.
An initial deposit is also required before a withdrawal can be requested, and the applicable requirements are clearly outlined in our Terms & Conditions so players can review them before proceeding.
We were unable to locate an account based on the information provided with this review. If you’ve had a specific issue with a deposit, withdrawal, or verification, please update your review with your casino username so we can locate your account and look into the matter in detail.
We’d appreciate the opportunity to review your specific experience and address any concerns you may have.
Best regards,
Casino Experience Team
JJ
Jacob J.
I have been golden goose for years
I have been golden goose for years. Today they stole $267 saying it was tied to a different bonus even though I had made deposits in between withdrawal requests. Never playing here again
Response from DuckyLuckAug 31, 2026
Hello Jacob,
We’re really sorry you had this experience, especially as a long-time DuckyLuck player who has previously shared positive feedback with us.
It looks like the confusion may be around reversals vs. new deposits. While reversing a withdrawal lets you continue playing without making another deposit, any maximum cashout attached to the original free chip or free spins offer remains in place. This applies even if you claim a new bonus using the reversed funds.
We’re sorry if this wasn’t explained clearly, and we’re addressing this internally. We also send emails explaining this when a cashout from a bonus with a maximum cashout is requested, but we see that you’re currently unsubscribed from our emails, so you may be missing some important account and promotion information.
We appreciate your feedback and hope this helps clarify what happened.
Best regards,
Casino Experience Team
BE
Ben
Horrible
Horrible, constant losses. I won't be back.
Response from DuckyLuckAug 31, 2026
Hello Ben,
Thank you for sharing your feedback. We understand how disappointing a losing session can be, especially when you’re hoping to see some wins along the way.
We noticed that many of the games you’ve played are on the higher-volatility side. If you decide to give us another try, you may want to explore games with medium or lower volatility, which can offer a different style of gameplay and potentially more frequent, smaller wins.
If you’d like some help finding games that better match your preferred playing style, our support team would be happy to provide recommendations and point you toward some options.
Best regards,
Casino Experience Team
MB
matthew B.
worst scam casino they wont pay you if…
worst scam casino they wont pay you if u win
Response from DuckyLuckAug 18, 2026
Hello Matthew,
Thank you for sharing your feedback.
We’re sorry to hear that you feel this way. Unfortunately, there are not enough details in your review for us to properly investigate or assist with the situation described.
We encourage you to either update your review with your casino username or contact our support team directly so we can look into your concerns further. Our team is here to help and would appreciate the opportunity to review your case.
Best regards,
Casino Experience Team
NL
Nick L.
HORRIBLE bonus wins
Some of the bonuses won on these games are totally UNREAL. $1.50 bet and hit bonus for $4.00 or nothing at all. One game, Coins of Alkemor-Extreme Magic, one of my favorites on other sites. I hit all 3 top coins (Expand, Muti-X and Boost) for a bonus. Should have been HUGE. Went to the bonus. $4.50 won. Wild. All other games bonuses are horrible. $1-2 bets and mostly hit bonus around $12 and they will actually hit for $50 (Maybe 5%) on bonuses. I spent $150 in 5 minutes on Coins of Ra Deluxe not one bonus. Not even one of the baby $4 ones. Most line pays are garbage as well. I blew throw $400 in a hour on $1.50 -$2.00 bets. Endless spins with no wins then occasionally a $0.60 win. It really did feel rigged. Once this deposit bonus is done, I won’t be coming back.
Response from DuckyLuckAug 18, 2026
Hello Nick,
Thank you for taking the time to share such detailed feedback. We’re sorry to hear that your experience so far hasn’t been as enjoyable as you had hoped.
We’ve taken a look at your account and, we’d like to give you another opportunity to enjoy the platform. We’ve sent you an email with a little something extra to help make your next session a more enjoyable one, so please check your inbox.
While no bonus can guarantee a win, we believe every player should have the opportunity to enjoy their time with us, and we hope this gives you another chance to do just that.
We appreciate you giving us a try and sharing your honest feedback.
Best regards,
Casino Experience Team
WW
Warren W.
The games are fun
The games are fun, but it's hard that find games that pay consistently. I don't expect to win, just have fun. A lot of times I find myself betting a dollar, depositing 50 bucks and getting 54 spins. That's brutal.
The second gripe is cashing out. It takes 3 days to get paid if you win on Monday or Tuesday or Wednesday. Thursday gets you paid Monday, Friday-Sunday get you paid on Wednesday. It's really irritating. If you win a lot of money you might not be able to cash out all at once. You can cash out 10k a week.
It's worse now, not better. I tried to cash out $500 on a Wednesday at 2am. It's Monday and nothing. 48-72 hours OR LESS is in the documentation. 3 complete business days (Wed-Fri 8am to 5pm). You can't tell me they don't have AI that can work on weekends to get people paid.
Response from DuckyLuckAug 10, 2026
Hello Warren,
Thank you for taking the time to share such detailed feedback.
We’re glad to hear you’re enjoying the games, and we appreciate your honest comments about both gameplay and withdrawals. Game results can naturally vary from session to session, and we understand that a short session without many wins can be frustrating, even when the goal is simply to have fun.
Regarding withdrawals, our processing timeframes are based on business days, so the day a withdrawal is submitted can affect when it is processed. We understand that weekends and business-day processing can make the wait feel longer, and we appreciate your feedback as we continue looking for ways to improve the payout experience.
Withdrawal limits also apply depending on the account and withdrawal method, and these requirements are communicated as part of the applicable terms. If you have questions about the limits on your account or would like us to review your specific withdrawal options, our support team is always available to assist.
Thank you again for your continued support and for sharing your perspective with us.
Best regards,
Casino Experience Team
RA
Rufina A.
VERY VERY BAD AWFUL CASINO I'VE EVER…
VERY VERY BAD AWFUL CASINO I'VE EVER PLAYED IN MY LIFE! DO NOT EVER DEPOSIT REAL MONEY IN THERE! THEY ARE SCAMMERS!!!
Response from DuckyLuckAug 10, 2026
Hello Rufina,
Thank you for sharing your feedback.
We’ve reviewed the account associated with your review, but there is very little activity available for us to determine what led to your experience. At this time, we’re unable to identify a specific issue behind the concerns raised in your review.
If you experienced an issue with a bonus, gameplay, deposit, or any other part of the platform, please expand on your concerns or contact our support team directly. We’d be happy to review the details and provide assistance.
We take player concerns seriously and would appreciate the opportunity to understand what happened and help where we can.
Best regards,
Casino Experience Team
