Very timely to getting my withdrawal requests and when I had questions those who I chatted with were so helpful too
Response from DuckyLuckApr 16, 2026
Hello Amy,
Thank you for sharing your experience with us.
We’re glad to hear that your withdrawals were processed in a timely manner and that our support team was helpful whenever you had questions. Providing both efficient service and reliable assistance is something we take great pride in.
We truly appreciate your feedback and support.
Best regards,
Casino Experience Team
AB
Angela B.
I like the casino
I like the casino, and yeah they require you deposits at least $25 in order to claim a bonus. I did this, deposited $25 and they gave me $300. Thats a win to me. I played and got up to $550. But now im trying to cash out and I dont understand Bitcoin wallet so cant use it, I have 4 bank accounts and non of the accept wire transfers! So I cant seen to get my winnings. Why does that part have to be so difficult? Why cant they do a regular bank transfer? I'm gonna opt in for it to be mailed to me the old fashion way. Hopefully I wont have an issue there. If I dont get the money, ill be sure to let all yall know. But ao f a r it seems legit, just they make cash out hard, probably so you'll stop trying and spend all your winnings with them. Smh
Response from DuckyLuckApr 13, 2026
Hello Angela,
Thank you for sharing your experience with us.
We’re glad to hear you’ve been enjoying the platform and had a positive run with your gameplay, reaching a higher balance is always exciting.
We understand that the withdrawal process can feel a bit overwhelming, especially when exploring different payout methods. While traditional options like bank wires or checks are available, they can take longer as they involve third-party processing outside of our direct control.
For a faster and smoother experience, we highly recommend using Bitcoin withdrawals. We understand that crypto may be new to some players, which is why we have a dedicated team ready to assist you step by step, along with helpful resources available on our website:
https://www.duckyluck.ag/crypto-hub/
Additionally, it looks like there may still be a few pending steps on your account. We encourage you to reach out to our support team so they can help clarify any remaining playthrough requirements or verification (KYC) details needed to complete your withdrawal.
We also want to reassure you that our goal is always to provide a fair experience and ensure players receive their winnings, positive experiences are what allow us to continue operating and growing.
We appreciate your feedback and are here to help every step of the way.
Best regards,
Casino Experience Team
NI
Nishia
DuckyLuck is very much real
I love DuckyLuck casino for a few reasons lol I mean let’s be real it’s like any other casino it has its pros and cons… I just wish the payouts was right away lol.. I’m a V.I.P player 😊 I have won a lot and lost a lot but that’s the world of a gambler lol.. so many say it’s a scam but it’s not it’s very real. I just wish in the future the payouts can change and when u win u can cash out as many times as you want and not just once a week 😊 other then that i love it…My host Rochie is the best ❤️
Response from DuckyLuckApr 10, 2026
Hello Nishia,
Thank you for sharing your experience with us.
We’re delighted to hear that you’ve been enjoying your time on the platform and truly appreciate your continued support as a VIP player. It’s great to know that your host has made a positive impact on your experience as well!
We also appreciate your feedback regarding withdrawal frequency and timing. Insights like yours are valuable as we continue reviewing and improving our processes to better meet player expectations.
Thank you again for your honest feedback and loyalty, we look forward to continuing to provide you with an enjoyable experience.
Kind regards,
Casino Experience Team
BI
Bill
Credit card compromised …
I closed my account after experiencing irregularities in one particular slot game. 2 weeks later my credit card that I used to play was compromised with illegal charges my bank has commenced an investigation won’t say more however this is going to be big.
Just heard back from my credit card companies there is a major investigation going on by multiple agencies holy crap
4/27/26
AFTER CLOSING MY ACCOUNT
*DO NOT USE A DEBIT OR CREDIT CARD*
My debit card -FRAUD CHARGES
3 credit cards-FRAUD CHARGES
Response from DuckyLuckApr 6, 2026
Hello Bill,
Thank you for sharing your concerns.
We take matters like this very seriously, especially when it comes to account security and payment methods. We’d like to reassure you that protecting our players’ information is a top priority, and we do not have visibility or access to store full card details in a way that would allow unauthorized use.
At this time, we would appreciate the opportunity to review your case in detail. As we’re unable to locate your account based on this review alone, we kindly ask that you update your review with your casino username or reach out directly to our support team so we can investigate further.
We’re committed to ensuring a safe and secure experience for all players, and your feedback is important to us.
Best regards,
Casino Experience Team
CU
customer
Sucks it takes a week to get ur money…
Sucks it takes a week to get ur money and it don't pay out like it claims it does at least not for me the promotions have to be done only when you pay 25 dollars
Response from DuckyLuckMar 27, 2026
Hello,
Thank you for sharing your feedback.
We understand how waiting for a withdrawal and navigating promotions can feel frustrating, especially when the experience doesn’t meet your expectations. At the moment, we’re unable to locate your account based on the details provided, but we would genuinely like to take a closer look at your withdrawal and overall experience.
If possible, please consider updating your review with your casino username or reaching out directly to our support team so we can assist you further.
We’d also like to mention that most promotions do require a minimum deposit to activate, which is a standard practice across the industry. All related terms are available on our website for full transparency before claiming any offer.
Your feedback is important to us, and we’d appreciate the opportunity to better understand and address your concerns.
Best regards,
Casino Experience Team
LN
Laura N.
The Customer help Team
The Customer help Team! Friendly, Professional and quick!
Response from DuckyLuckMar 27, 2026
Hello Laura,
Thank you for your kind words.
We’re delighted to hear that you had a positive experience with our Support Team and found them friendly, professional, and efficient. Providing timely and high-quality assistance is something we take great pride in.
We truly appreciate your feedback and support.
Best regards,
Casino Experience Team
JV
Jasmine V.
Scam
Scam, scam and did I mention scam! This “company” claimed to be from a local casino in San Pablo, Ca and then another name popped up! Don’t give your bank info and don’t give them ANY money! This “casino” is oversees and BULLHSIT!
Response from DuckyLuckMar 25, 2026
Hello Jasmine,
Thank you for sharing your feedback.
We understand how this situation may have caused concern and frustration. The advertisement you’re referring to does not originate directly from DuckyLuck and appears to have been published by a third-party affiliate. While affiliates promote our services, they operate independently, and we do not have direct control over all external advertising content.
Your feedback is important to us, and we take concerns like this seriously as we continue improving oversight of affiliate activity.
Best regards,
Casino Experience Team
DD
dan D.
I got a pop-up saying weekly winnings…
I got a pop-up saying weekly winnings online from Spirit Mountain Casino near me in Oregon. List show 6 people with1-2 million dollars. I'm excited a name I recognize. It has the Oregon lotto logo but says Oregon Casino. I'm thinking it's legit. Download the app. And when I click on It nothing with Spirit Mountain or Oregon Lotto is there. It's Ducky Luck. I slept on it then today started the sign up prosses and right before I finish typing my birthday, I googled it and saw they are offshore and out of the states. Hard to trust a company that lies and scams just to get their foot in the door of your bank account.
Response from DuckyLuckMar 23, 2026
Hello Dan,
Thank you for taking the time to share your experience.
We understand how confusing and concerning this situation must have felt, especially when expectations didn’t align with what you encountered. The advertisement path you described does not reflect the transparency we pride ourselves in at DuckyLuck, and it appears to have originated from a third-party affiliate. While affiliates help promote our platform, they operate independently, and we do not have direct control over all external advertising content.
That said, we take feedback like this very seriously, as transparency and trust are extremely important to us.
We appreciate you bringing this to our attention; your experience has been shared with the appropriate parties for review.
Best regards,
Casino Experience Team
