DRPower EquipmentReviews of drpower.com

Customer service is top notch. The employees know their products and answer questions confidently!

Starter installed easily and so far, works well. I do feel it was a bit pricy, compared to other starters from suppliers online.

Websites is very easy to use,streight forward no BS.

The service was friendly and good took time to make sure i would get the right belt.

It was easy to find and order the parts I needed, and they arrived even quicker than I expected. That means less down time, which I appreciate.

Outstanding customer service! The CSR that helped me with my order went above and beyond, and here is why. I called for replacement handles for my 2016 DR Feild and Brush mower Pro 26 that I use on my remote Alaska bush property. It's 15 miles via 4 wheeler from the end of the road to my property, it's no easy task reaching my property. Round trip into town from the property is over 6 hrs. This area of boreal forest on the Kenai peninsula is so thick with trees brush and grasses you can't see 10' in front of you in most areas of my property, witch I had been clearing the trails by hand for over 5 years. Then came the DR. PRO 26, this unit was able to cut in trails and clearings in hours what used to take me weeks by hand with a chainsaw and hand tools. Its the Best equipment purchase for the property I made other than a chainsaw and Alaska chainsaw mill. My wife even commended me on the DR Pro 26 purchase. The CSR actually listened to my situation. He recommended purchasing all new mounting hardware for the new handles. At first I said no, Then it hit me! This gentalman is 100% correct! I thought to myself if I lost or stripped out any of the old hardware I would be unable to properly mount my new handles and possibly damage the new replacement handles or other components on my DR pro 26. 🤔 that's when the aha moment came to me, I said let's do it, I want my equipment to be 100% correct factory condition down to every nut bolt and washer. I explained to him I had just put in an order a week earlier for spare drive belts and deck belts and that I don't want aftermarket parts. After adding all the new hardware to this order it was still short for free shipping, the CSR then suggested new spark plugs and spare retaining nut for the blade as well and I get the free shipping. The CSR saved me, headaches, down time, travel time, and money 💰. Plus he is keeping my equipment in tip-top factory condition, and I like that. This CSR needs special recognition for doing an excellent job. All of your CSR'S need to hear about this and learn from his example of outstanding service. I'm proud to be a DR. Customer and will be so for life. Thank you DR. Team, and special thanks to this CSR. Yours truly Richard A Heipp

Dr mower 685 premier mow ball bolt thread became stripped. Ordered parts so I could cut it off and replace it. Also ordered extra spacers . There wasn’t one originally or it wore out real fast because the plates had gaps when mow ball was tight.only two months old . Would have taken it back but tractor supply didn’t have any and I need this . Gave 5 stars because you people shipped parts fast. Thanks for that!

I placed my order on a Thursday. It was shipped on Friday. Since it was now a weekend UPS did not move it very much until Monday. It arrived on Wednesday. This was the 3rd time I have ordered from DR and overall I am satisfied with DR's online ordering.