DRPower EquipmentReviews of drpower.com

Clutch cable replacement nightmare I have a DR field and brush mower that I have been using once each year for a couple of days over the past 20+ years. It has generally been a reliable and robust machine, but when I needed to replace the engine clutch cable I ran into a frustrating problems. The first was that after a chat with a DR customer service rep I was told I needed to buy the replacement cable at $42, but also an adapter kit for $166. Luckily I found the replacement cable on Amazon for $25. Swapping out the old cable was really difficult, though, as it hard to get to the engine end of it and it is poorly designed. Motorcycles have a similar need for a clutch cable and they are much simpler and easier to replace.

Likes: Product selection costs and shipping speed. Dislikes: difficult to find my order and contact your Customer service via Email.

I received my gravel grader and had to put it together. The pics were blurry and the instructions not clear to understand. Some of the steps were out of sequence. Then missing main bolt that had to go to the hardware store to purchase. The nuts that comes with it are not tall enough to get a wrench on with a good bite. I did finally got it together and like the product for grading out road and driveway.

I very recently purchased the "Premiere" trimmer from the website. I also purchased the quick change head, extra line and the Dura blades. When I purchased it, they also put a hold on the same amount,over $600, from my bank account. No where on the site does it say anything about this. Almost $1400 was "taken" from my account for a $700 purchase. While I may not be destitute, it is VERY inconvenient for that much to be placed on hold for over 5 days. It completely drained everything in that account. And I had a utility to try and post, of course it was denied. This should be in BIG,BOLD letters about the "hold" being put on the same amount. The site says NOTHING about it.When the trimmer arrived, the box was pretty beat up and of course the only thing that you have to do is put the wheels on, which of course the hardware to put them on got lost out of the box. So another call to them to get replacement hardware shipped, told it would take 7-11 days! And the quick change head is on back order. Nothing on the website or order form said anything about the quick change head being on back order and those things are not cheap. It's just been an all around frustrating experience with them. If I ever decide to purchase another DR anything, I'll get it at a brick and mortar store or not at all. Do yourself a favor, if you're going to buy one, try and find a brick and mortar store that carries them. You'll save yourself a LOT of frustration. They SHOULD be more transparent about issues than they are. I can't tell you how the machine itself works, we're now 10 days into it and still waiting on hardware to put the wheels on.

I keep receiving emails which are surveys, but the order has not arrived yet,

The confusion over the advertisement on the internet was not a pleasant surprise and, the business with the sales tax issue is still pending. I have not been able to give payment for the order yet. I sincerely appreciate the sales people that have helped me but I would like to send my payment and get the shipping underway.

Good Machine. I like its performance. But the cart top is a beast! Its about 3 or 4 inches TO SMALL. Had to improvise to make fit. Its way too tight. The second Problem is that the wheel axel is cut to the bare minimal. Only the wheels and 3 washers would go on. You should not have to fight to put the vac. together. Alot of money was payed. A top and axel that fit should be mailed to me as a replacment with no charge, but thats like hope in one hand and crap in the other. It does vaccume very well, but overall needs some fine tuning. Thanks, David Hoover

$218.00 is an absolutely stupid price to pay for a gas tank!