DRMTLGYReviews of drmtlgy.com

Response from DRMTLGYDec 20, 2025

Thank you for sharing your experience—we sincerely apologize for the frustration and inconvenience caused during your order. We understand how upsetting it is when a discount isn’t applied and pricing issues occur. Your feedback has been shared with our team so we can improve the ordering process and avoid similar issues in the future. If you’d like us to review your order or help address any concerns, please reach out to us at [email protected]—we’re happy to assist.

Response from DRMTLGYDec 20, 2025

Thank you for bringing this to our attention—we’re sorry for the confusion that caused. We understand how concerning it can be when you’re redirected to your cart after submitting payment. In some cases, the order may still have gone through successfully. Please reach out to us at [email protected] with your name and order details, and our team will be happy to confirm your order status and assist further.

Response from DRMTLGYDec 20, 2025

Thank you for sharing your experience—we’re sorry for the frustration this caused. We understand how disappointing it is to receive a discount code after placing your order, especially when that offer influenced your purchase. We’d appreciate the chance to look into this and see how we can help. Please reach out to us at [email protected] with your order details, and our team will be happy to assist.

Response from DRMTLGYDec 20, 2025

Thank you for sharing your experience—we’re truly sorry for the frustration this caused, especially as a new customer. We understand how disappointing it is when an advertised offer doesn’t apply as expected. Some promotions can’t be combined with existing sales, but we agree this should be communicated more clearly. Your feedback has been shared with our team, and we’d really appreciate the opportunity to review your order and help make this right. Please reach out to us at [email protected] with your order details, and our team will be happy to assist.

Response from DRMTLGYDec 20, 2025

Thank you for letting us know—we’re sorry for the confusion with how the product appeared. The Matte Universal Tinted Moisturizer and Universal Tinted Moisturizer are listed separately, and we understand how concerning it is when the order details don’t look right. Please reach out to us at [email protected] with your order number, and our team will be happy to double-check everything and make sure you receive the correct product.