DRMTLGYReviews of drmtlgy.com

I’m very disappointed with how DRMTLGY handles subscription orders. If a company encourages customers to subscribe in exchange for a discount, I believe it should send a reminder email BEFORE the next order ships. A simple reminder would give loyal customers an opportunity to reschedule the shipment, pause it, check whether they actually need more product yet, or add something else to the order. DRMTLGY does not do this. Instead, the order is processed without any advance reminder. I really dislike subscription programs that operate this way—it feels unnecessarily unfriendly to the customer. I like the products, but I cancelled my subscription because of this policy. A simple “your subscription order is coming up” email would have made all the difference.

I've been using the product once or twice a day for about three weeks on my arms and chest to help diminish crepey skin and some minor sunspots. I have not seen any improvement at all. The only reason I'm giving it two stars instead of one is because it does provide some minimal hydration. The fact that they do not tell customers the amount of retinol in the product should have been my first clue. I had purchased 2 tubes of the retinol body lotion and will continue until it's gone. Lesson learned.

Products did nothing and had an allergic reaction to one and the return process is excruciating at best. You have to wait for them to respond to you then once they do they try to get you to keep it and after 2 days still no resolution. Buy anything else.

Yet another online-only cosmetic company. It is certainly not a prestigious line despite their advertising as “medical grade”.(which they offer no proof of.) I had a bad experience with the expiration date of one item and it was never corrected despite numerous attempts. One weird thing - all items have generic, ungrammatical and often contradictory useage instructions - like just any text is slapped on during the production.process. This is my product experience: Essential Cleanser - clumpy, heavy, threw away after a couple of uses. Universal Tint Moisterizer SPF 46 - No tint at all, not a good moisterizer. Peptide cream - Goes on smoothly and feels good on my face. I can’t tell that it has done anything for me. Exfoliating pads - okay. Luminous Eye Correctot - very good, only product I’ll consider repurchasing. Broad Spectrum SPF 45 Protector. Total fail. Kept sending me items that expire in 2-3 months. I kept asking for longer use, they kept sending duds. 3rd time, I just gave up. This is why we all get ripped off when companies don’t do what they say they will after they take your money.

I never received the product It says deliverd however It was a sunday and my office is not opened. I was asked to check with neighbors, There are no neighbors since we are an office building. They said wait 10 days and I did ... still not here. This company does not seem reliable I just want a refund at this time

I tried leaving a review on their website but they blocked it. I was really excited about trying the sunscreen and the needless serum. All the positive reviews and hype, I thought for sure it would be great and I don't particularly have sensitive skin. But I can tell you right now for the price the sunscreen smells like latex paint, so I'm not sure what ingredient is in it, but it doesn't smell good and I've read other reviews that mentioned that issue and it's actually true. As for the needless serum, it completely dehydrates my skin barrier. My fine lines show more after use, even though I'm using it with my face cream of which I have multiple kinds and it still does the same thing. I'm not saying these aren't good products, but they certainly didn't work for me. I can say is that the sunscreen feels okay on my skin so I will give that the extra star.

I like the feel of the Universal Tinted moisturizer with spf, but it smells so bad. It continues to smell while I am wearing it. I have tried it twice thinking I must have just gotten an old product, but no. That’s just how it smells. I won’t try any of their other products.

I have reached out to them to return a product that is too dark for me and I still do not have a response after several emails.