The 20 thousand up sells made me try to cancel my order.
The product is good.
Only problem keeping it from being GREAT is the fact that it only has 3 nozzle spray settings.
Response from DrivseJun 10, 2026
💬✨ Thank you for sharing your thoughts 🚿. We’re glad to hear you find the product good 💖. Your feedback on upselling and spray settings is valuable and helps us improve 🌟.
DC
Dawn C.
It was fine until the metal around the…
It was fine until the metal around the hose unraveled and the plastic liner started to bubble out until it was cabbage size then burst. Water all over the bathroom. Husband was in the shower at the time.
Response from DrivseJun 9, 2026
Hi Dawn,
I’ve read your review and understand your concern.
To help us check this further, could you please share your order number or the email address used for the purchase? You may also contact us directly at [email protected] (mailto:[email protected]), and our team will assist you as soon as possible.
We truly value every customer experience and would appreciate the chance to make this right.
Thank you for your time and understanding.
Best regards,
Julius
Drivse Support Team
JK
Jan K.
I have no idea how to replace the old…
I have no idea how to replace the old shower head with the new
Response from DrivseJun 10, 2026
💬✨ Thank you for sharing your concern 🚿. The shower head is designed for easy installation 💖. If you need step‑by‑step guidance, our support team can assist 👉 https://drivse.com/pages/contact-us 🌟.
CW
cindy W.
I'm anxiously waiting and excited to…
I'm anxiously waiting and excited to try this. I'm sure it will improve my hair. Will let you when I receive it, but will use it for maybe 2 weeks before I reply again. Ty
Response from DrivseJun 9, 2026
💬✨ Thank you for sharing your feedback 🚿. We’re delighted to know the IonDrops shower head has made your shower time more enjoyable 💖. Your support is truly appreciated 🌟.
JO
Jon
I thank you for your speedy response…
I thank you for your speedy response and making the order fair by giving me 12 filters at no cost after the order went through after I stopped it half way through ordering( the video was still playing) that was very fair of you to do so , that’s why I went ahead and completed the order,although I really ordered it so I could get to places in my body that you can’t when your 300 lbs but having a stronger water flow is good too. Once again thanks for being fair and speedy, it would’ve been 5 star but the mishap of it going through without my complete permission had me pretty upset ,I can’t wait to get it ,THANKS AGAIN
Response from DrivseJun 9, 2026
💬✨ Thank you for sharing your feedback 🚿. We’re glad to hear the team responded quickly and fairly to resolve the situation 💖. Your input is appreciated and helps us improve 🌟.
CH
Carmen H.
Service - okay. Thanks. Product - disappointing.
I liked that the company refunded my order (which was in error) at my request. But I am disappointed that the hose to my shower heads rusted!
Response from DrivseJun 9, 2026
💬✨ Thank you for sharing your feedback 🚿. We’re glad the service was able to assist with your request 💖. We’re sorry to hear about the issue with the hose and appreciate your input as it helps us improve 🌟. For product details, you may check here 👉 https://drivse.com/collections/shop-all/products/shower-hose-holder.
ME
Marilyn E.
I have tried to cancel the reoccurring…
I have tried to cancel the reoccurring filters 2 times now. No phone # offered when I sent an email. $56.00 for 2 filters per month when the showerhead is only used 1 month a year at my vacation condo. I was told to reject when delivered or return package to sender the first time I contacted this company.
Response from DrivseJun 8, 2026
Hi Marilyn,
I’ve read your review and understand your concern.
To help us check this further, could you please share your order number or the email address used for the purchase? You may also contact us directly at [email protected] (mailto:[email protected]), and our team will assist you as soon as possible.
We truly value every customer experience and would appreciate the chance to make this right.
Thank you for your time and understanding.
Best regards,
Julius
Drivse Support Team
FJ
Fred J.
I ordered two Drivse IonDrops shower…
I ordered two Drivse IonDrops shower heads on March 08, 2026. First, this product does NOT ship
"... directly from their warehouse in Teton Valley [Idaho]," as stated in the ad. Rather, it ships from Shenzhen, China, which also blows the promised "two-day shipping" out of the water, as customs delays will stretch that to two or three weeks (mine arrived nineteen days after I placed my order).
I didn't order the hose (bought one at Ace Hardware, but check Lowe's and Home Depot for better prices; any standard hand-held shower hose will fit), and I didn't order the FILTER SUBSCRIPTION, because I knew that meant recurring charges on my credit card.
But wait ...
A month after I had placed my order, my bank called me, and asked if I had reordered this item.
I told them, "No, I hadn't."
Drivse held onto my credit card number, and charged me AGAIN, only this time the charge was one penny less than the original price $57 and change; I don't remember exactly).
In order to avoid any future attempts, I canceled my credit card and my bank reissued it with a different number.
About the product:
Technically, it works as a shower head.
However, it WILL NOT increase your water pressure (I knew this before I ordered. A ridiculous claim, but not an issue for me, so I was willing to ignore it).
Most parts are plastic, and I don't expect it to last long with regular use.
Overall, I would warn any potential buyers to be very aware of Drivse's misleading claims.
There are similar, less-expensive but superior-quality shower heads like Feelso and Prewan (twenty bucks each) available from Amazon. They do the same things Ion Drops claims to, plus they have additional features, and you DON'T need a subscription to buy the filters (which will also fit Ion Drops shower heads, by the way).
Response from DrivseJun 8, 2026
Hi Fred,
I’ve read your review and understand your concern.
To help us check this further, could you please share your order number or the email address used for the purchase? You may also contact us directly at [email protected] (mailto:[email protected]), and our team will assist you as soon as possible.
We truly value every customer experience and would appreciate the chance to make this right.
Thank you for your time and understanding.
Best regards,
John
Drivse Support Team