DrivseOriginating from the word "Thrive", our brand embodies the urge and obsession to attain goals. And our goals are clear: Shape Commerce.
Drivse (drivse.com) has 3,492 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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WILLIAM K.
I would like to give you a review but I have not received the hose kits. I may be looking to buy more for my duplexes I these two work out
Response from DrivseJul 8, 2026
Hi William, I’m sorry you haven’t received the hose kits yet — please email support with subject “Trustpilot – No Delivery” so I can escalate this and ensure a response within 24 hours, and once resolved we’ll help with your duplex order.
Rich C.
If I could give the product zero stars, I would. Product actually reduced the water pressure compared to the one I was replacing. Communicated with Drives and they refused to return the product. Offering only a 20 percent refund and then expected me to ship the junk back to China on my own "dime". I wouldn't recommend this product to an enemy! Shame on Drives for treating customers this way. But that's what we as consumers get for buying cheap Chinese crap! When will we learn?
Response from DrivseApr 3, 2026
Dear Rich, We regret the frustration you’ve experienced with reduced water pressure, the refusal to return the product, and the limited refund offer requiring costly shipping. We would appreciate the opportunity to review your case and confirm the best resolution. In the meantime, you can find more information about our showerhead here: http://shower.drivse.com/learn-more/checkout Our support team is available Monday through Friday, 9 AM to 6 PM EST, at +1 (844) 764-0564, or you can email us anytime at [email protected]. We will work with you to clarify the refund process and explore options that reduce the burden of return shipping. Thank you for your patience and understanding. Best regards, DRIVSE Support Team
Wen K.
No parts for shower head! Only sent filters and shower head! No hose or fittings for shower head! If I knew this from beginning maybe I would’ve not gotten this deal! So can someone explain how this is true! NO PARTS
Response from DrivseApr 3, 2026
Dear Wen, We regret the frustration you’ve experienced with receiving only filters and showerheads, without hoses or fittings needed for proper use. We would appreciate the opportunity to review your case and confirm the missing parts. In the meantime, you can find more information about our showerhead here: http://shower.drivse.com/learn-more/checkout Our support team is available Monday through Friday, 9 AM to 6 PM EST, at +1 (844) 764-0564, or you can email us anytime at [email protected]. We will work with you to ensure the missing accessories are provided and your order is corrected. Thank you for your patience and understanding. Best regards, DRIVSE Support Team
pat F.
I ordered this one time and have been charged on 3 statements. There is no number to contact to advise. I would like my email to be answered so i can get my refund. Pat Frazier
Response from DrivseApr 3, 2026
Dear Pat, We regret the frustration you’ve experienced with being charged on multiple statements and not receiving a reply to your emails. We would appreciate the opportunity to review your case and confirm the refund process. In the meantime, you can find more information about our showerhead here: http://shower.drivse.com/learn-more/checkout Our support team is available Monday through Friday, 9 AM to 6 PM EST, at +1 (844) 764-0564, or you can email us anytime at [email protected]. We will work with you to ensure the charges are corrected and your refund is processed quickly. Thank you for your patience and understanding. Best regards, DRIVSE Support Team
D.S.
Whatever you do do not purchase items from this company. They will put you on a subscription automatically without your knowledge. They will overcharge you by billing your account every month for product and then not ship it anyway. They won’t stop even if you have companies that support you like Paypal they will continue to take your money.
Response from DrivseApr 3, 2026
Dear D.S., We regret the frustration you’ve experienced with being placed on a subscription without consent, charged monthly, and not receiving shipments. We would appreciate the opportunity to review your case and confirm the cancellation of any unauthorized subscriptions. In the meantime, you can find more information about our showerhead here: http://shower.drivse.com/learn-more/checkout Our support team is available Monday through Friday, 9 AM to 6 PM EST, at +1 (844) 764-0564, or you can email us anytime at [email protected]. We will work with you to stop further charges, ensure your account is protected, and process any refunds owed. Thank you for your patience and understanding. Best regards, DRIVSE Support Team
Lilly J.
Shipping really bad got it 30 days after ordering the thing about the the water pressure it's not true
Response from DrivseApr 3, 2026
Dear Lilly, We regret the frustration you’ve experienced with the 30‑day shipping delay and the water pressure not meeting expectations. We would appreciate the opportunity to review your case and confirm the best resolution. In the meantime, you can find more information about our showerhead here: http://shower.drivse.com/learn-more/checkout Our support team is available Monday through Friday, 9 AM to 6 PM EST, at +1 (844) 764-0564, or you can email us anytime at [email protected]. We will work with you to clarify the shipping process and provide guidance on adjustments or alternatives to restore your satisfaction. Thank you for your patience and understanding. Best regards, DRIVSE Support Team
Odelia T.
I haven't received it yet!
Response from DrivseJul 8, 2026
Hi Odelia, I’m sorry your Drivse hasn’t arrived — please email support with subject “Trustpilot – No Delivery” so I can escalate this and ensure a response within 24 hours, and we’ll arrange replacement or refund.
Teresa H.
I do love the shower head, however I don't care much for the way the filter collapses and blocks the water after about the 3rd shower. I have to take the shower head off and remove the filter in order for it not to collapse. Could someone respond to me and let me know if I'm doing something incorrect?
Response from DrivseJul 8, 2026
Hi Teresa, I appreciate your feedback and I understand the filter collapsing after a few showers is frustrating — please email support with subject “Trustpilot – Filter Concern” so I can escalate this and ensure a 24‑hour response, and we’ll guide you on proper use or arrange a replacement.
