DrivseReviews of drivse.com

Response from DrivseApr 3, 2026

Dear Marc, We sincerely regret the frustration you’ve experienced with two payments being taken instead of one and understand your request for a refund of the duplicate $59.00 charge. Your concerns about billing accuracy are taken very seriously, and we want to ensure this matter is addressed promptly and fairly. We would appreciate the opportunity to review your case and confirm the refund process. In the meantime, you can find more information about our showerhead here: http://shower.drivse.com/learn-more/checkout Our support team is available Monday through Friday, 9 AM to 6 PM EST, at +1 (844) 764-0564, or you can email us anytime at [email protected]. We will work with you to resolve the duplicate payment and ensure your account is corrected. Thank you for your patience and understanding. Best regards, DRIVSE Support Team

Response from DrivseApr 3, 2026

🚿✨ That’s amazing, Trina! Strong water pressure that doubles as a full-body massage, softer hair after just one use, and that invigorating, relaxed feeling—sounds like the shower head is delivering exactly what you hoped for. Love hearing that it feels like money well spent 💙

Response from DrivseJul 3, 2026

Hi Mary, I’m glad the shower works well for you, even if your husband prefers the other bathroom. It’s great that you can now keep the settings just how you like them without having to reset each time. Thank you for sharing your experience.

Response from DrivseJul 3, 2026

Hi Margaret, I understand how frustrating it is to wait over 10 days without hearing back, especially when the product isn’t working for you. Please email [email protected] and put “Trustpilot – Return Request” in the subject line so it’s escalated directly. Include your order details, and our team will send the return instructions within 24 hours.

Response from DrivseJul 3, 2026

Hi Michael, I understand how frustrating it is to receive a shower head and then realize the hose extension wasn’t included. The hose and holder are purchased separately — you can find them here: Hose & Holder ( https://drivse.com/collections/shop-all/products/shower-hose-holder). Please email [email protected] and put “Trustpilot – Hose Extension” in the subject line so it’s escalated directly. You’ll hear back within 24 hours with guidance on completing your setup.

Response from DrivseJul 3, 2026

Hi Robin, I’m glad the Ion shower head improved your water pressure compared to your old one, though I understand your disappointment that it wasn’t as powerful as advertised and only offers 3 settings instead of 6. The model is designed with 3 settings, and if you’d like guidance on getting the best performance from them, please email [email protected] with “Trustpilot – Ion Shower Settings” in the subject line. You’ll hear back within 24 hours with tips to optimize your setup.

Response from DrivseJul 3, 2026

Hi Hillebrand, seeing an unexpected second $39.99 charge after your original purchase is understandably upsetting. Please email [email protected] and put “Trustpilot – Double Billing” in the subject line so it’s escalated directly. Include your order details, and our team will trace the duplicate charge and confirm the resolution within 24 hours.

Response from DrivseApr 4, 2026

Dear Marc, We understand your concern and take feedback like this very seriously. We’re committed to reviewing your case and making sure everything is handled properly. We would appreciate the opportunity to review your case and ensure everything is handled appropriately. In the meantime, you can find more information about our showerhead here: http://shower.drivse.com/learn-more/checkout Our support team is available Monday through Friday, 9 AM to 6 PM EST, at +1 (844) 764-0564, or you can email us anytime at [email protected]. Please feel free to contact us at your convenience—we’re here to help every step of the way. Thank you for your patience and understanding. Best regards, DRIVSE Support Team