Melissa O.
I was under the assumption I was…
I was under the assumption I was getting the hose and holder with shower head and did not receive.
Response from DrivseMar 28, 2026
Hi Melissa! Thanks for letting us know 💙 We’re sorry for the confusion about the items included. We offer a hose and holder that you can purchase separately! 💦 We take your concerns very seriously and would like the opportunity to review your case, address the charges, and work toward a proper resolution regarding your return. Thank you for your patience and understanding while we work to address this issue. Our customer hotline is available Monday to Friday, from 9AM to 6 PM EST, at +1 844 764 0564 or you can email us at [email protected] Please feel free to contact us during those hours if you have any questions or need assistance. Regards, DRIVSE support team



