Alan A.
It wasn't clear to me from the order…
It wasn't clear to me from the order information if there was a hose included in my initial order (there was none); I had to put it on my old one which also has a water restrictor so the pressure is not that great. But I like the feel of the filtered water. I will not go back to the old head. I'm still not sure if the filters are worth the price. I'll see how long they last.
Response from DrivseMar 31, 2026
Hi Alan, We’re sorry to hear the hose wasn’t included with your order and understand your concerns about the filters. You can view more details about our Hose & Holder here: http://drivse.com/products/shower-hose-holder and our filters here: http://shower.drivse.com/filters We take your feedback very seriously and would like the opportunity to continue supporting you with your order and any future needs. Thank you for your patience and understanding while we work to address any concerns. Our customer hotline is available Monday to Friday, from 9AM to 6 PM EST, at +1 844 764 0564 or you can email us at [email protected]. Please feel free to contact us during those hours if you have any questions or need assistance. Regards, DRIVSE support team