DrivseOriginating from the word "Thrive", our brand embodies the urge and obsession to attain goals. And our goals are clear: Shape Commerce.
Drivse (drivse.com) has 3,492 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Jolene S.
I finally got what I needed. Took a few times communicating back and forth, but they made me happy. Thank you! Jolene
Response from DrivseSep 15, 2026
Thank you for sharing your feedback, Jolene. I’m glad to hear you finally received what you needed and that the team’s support made you happy. Your patience and trust mean a lot, and it’s wonderful to know the communication led to a positive outcome.
Robert N.
Great product, I have been dealing with persistent rash from some health issues and since I installed the filtered wand handle the problem has subsided significantly. Well worth the money, great quality, and lots of health benefits. Customer service is also very good and responsive.
Response from DrivseSep 12, 2026
Hi Robert, I appreciate you sharing how the filtered wand handle eased your rash and improved your health—it’s great to know the product quality and responsive customer service made such a difference for you.
mary jo W.
Fast response time. Quickly helped to solve my problem.
Response from DrivseSep 12, 2026
Hi Mary, I appreciate you sharing that your issue was solved quickly—it’s reassuring to know the fast response time made a real difference. Thank you for highlighting how support helped you right away.
Mary M.
I hate sites that try to up sell you when you are trying to check out.
Response from DrivseSep 12, 2026
Hi Mary, I hear your frustration with upselling prompts during checkout—it can feel intrusive when you just want to complete your order. Please reach out to support with the subject line “Trustpilot – Upselling at Checkout” and they’ll respond within 24 hours to review this concern.
Karen D.
Easy to order. Look forward to clean water
Response from DrivseSep 10, 2026
Hi Karen, I’m glad the ordering was easy and that you’re excited about enjoying clean water — thank you for sharing your positive experience!
Ralston G.
I have not received this product. I keep getting charged for this product. I did not sign up for a subscription.
Response from DrivseSep 10, 2026
Hi Ralston, I understand how upsetting it is to be charged for a product you haven’t received and without knowingly signing up for a subscription. Please email [email protected] with your order number and write “Trustpilot – No Product/Subscription” in the subject line — I’ll make sure you get a proper resolution within 24 hours.
Angelia R.
Trying to get money back they don’t respond in English!
Response from DrivseSep 10, 2026
Hi Angelia, I understand how frustrating it is when you’re trying to get a refund but the responses aren’t in English. Please email [email protected] with your order number and write “Trustpilot – Refund Communication” in the subject line — I’ll make sure you receive a clear reply in English within 24 hours.
Linda M.
I love the shower heads; however, there are no instructions on how to hook up the faucets. I have NO idea how to put them together.
Response from DrivseSep 10, 2026
Hi Linda, I’m glad you love the shower heads and I understand the confusion with no instructions included. Please email [email protected] with your order number and write “Trustpilot – Installation Help” in the subject line — I’ll make sure you receive clear guidance within 24 hours.
