Drivo Rent A CarDrivo Rent-A-Car offers a wide range of cars available for rent in Newark EWR Airport NJ. We pride ourselves in our customer service, and hassle-free renting experience.
Drivo Rent A Car (drivo.com) has 698 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Arlene C.
car was clean, customer service was amazing .. return was a breeze. ill be back 100%
Response from Drivo Rent A CarJul 24, 2021
Hi Arlene, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. We’re looking forward to seeing you again soon. Take care.
wse
The best company ever, was a pleasure to rent a car from you guys!
Response from Drivo Rent A CarJul 15, 2021
Thank you so much for the awesome review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
ladynadine_nails
They are the worst DO NOT USE THEIR SERVICES, THEY ARE A SET OF THIEFS...I DID NOT RECEIVED BACK MY $200 DEPOSIT
Response from Drivo Rent A CarMay 25, 2021
Dear customer, please accept our apologies if you had a negative experience renting with us. We strive for the best customer service possible. Please email us at [email protected] with your contract number so we can resolve any issues you had with your rental.
Tynika J.
Agent Shaun was great! Very helpful got me in and out! Appreciate you
Response from Drivo Rent A CarJul 20, 2021
We are so grateful for your 5-star review, Tynika. Thanks for sharing your rating with us and the community.
Eli M.
Got great customer service from Shaun
Response from Drivo Rent A CarJul 20, 2021
Thanks for the awesome review, Eli! We work hard to meet expectations like yours. Come back and see us soon. Cheers!
KDUBZ
Is there a zero star rating...because they deserve it. I thought I was getting a deal, instead I got a F...ing HEADACHE. Lessons learned. I would definitely NOT recommend this place. Customer service was extremely poor...I almost had a fight with one of agents in the office when I tried to complain about the poor service...smfh😐!!!
Response from Drivo Rent A CarJul 20, 2021
Dear customer, please accept our apologies if you had a negative experience renting with us. We strive for the best customer service possible. Please email us at [email protected] with your contract number so we can resolve any issues you had with your rental.
Heydy S.
The WORSTTT experience ever!!! I booked through a 3rd party so everything was pre-paid. Then 6 months later I get sent to collections I asked for an itemized list of charges and they come back saying I never paid for the rental that I "stopped payment" on my card (which makes no sense as it was through a 3rd party) and that I had to settle etc. I called Drivo they couldn't explain how the payment got 'taken back' 5 months later was told I'd get a call back, never happened. I settled with the claims people. 3 months later AGAIN another "lawyers office" company saying I now owe $500. Again going back to how it was never paid for. I rather pay this to a lawyer at this point.
Response from Drivo Rent A CarJul 20, 2021
Dear Heydy, please accept our apologies if you had a negative experience renting with us. We strive for the best customer service possible. Please email us at [email protected] with your contract number so we can resolve any issues you had with your rental.
Mik R.
You know a company is running a scam when you find similar bad reviews all over the internet..... Rented a car from DRIVO, guy walked around and recorded the car before giving the keys upon returning the keys apparently there was a 2-3 inches scratch (not deep) way under the front bumper, he said I needed to pay for all the damages... With my experience with car rentals most companies know those are wear-n-tear specially when you have no idea how a small scratch happened without being involved in any sort of accident but these guys now are trying to charge my insurance company/myself around $1200 for that!!! I will continue to fight because this is not right...
Response from Drivo Rent A CarJul 20, 2021
Dear customer, please accept our apologies if you had a negative experience renting with us. We strive for the best customer service possible. Please email us at [email protected] with your contract number so we can resolve any issues you had with your rental.
