Drivo Rent A CarReviews of drivo.com

They will steal your credit card information, and make many fraudulent claims...so check your credit card statements when you get home...if they offered you a "free upgrade", decline it...they are lying!!!

Horrible company rented my vehicle days in advance plan my family trip around the vehicle. To arrive day of pick up and be told the Van is not here .had to cancel my whole trip

Boukare great shuttle driver

Awful experience. The rental office was outside of the airport, the location of the shuttle pickup to get to the office was difficult to find, and then the shuttle took forever. Then they told me the additional insurance was going to be $10 a day and charged my credit card $405. They have not corrected this charge yet. Furthermore, it's been over a week since I returned the car and they still have not refunded my deposit of $200. Flat out worst experience I have ever had with a rental car company!!!

They were given incorrect information over the phone regarding vehicle return fees, and they refused to correct it. We were charged double upon returning the car, even though we had clearly specified the drop-off location. When we received the receipt days later, they refused to make an adjustment. We also received a $50 fine and were charged an additional $50 to process it—an absolutely exorbitant administrative fee.

My rental was upgraded free of charge. There were no long lines and returning the vehicle is seamless and quick. Would definately rent from Drivo again and again.

The staff was not very friendly. I was given a lower class car than the one I reserved. I told them explicitly, they said tough, gave no resolution. Also, they did not warn me there was a school zone right outside the rental place even valid sunday morning without blinking!!! and i got 2 tickets which Drivo add a $50 PER TICKET BS charge to, total scam, predatory practice, too late to get recourse. Saved nothing. They acted like a fly by night, low cost, stick-it-to-you with unethical fees, 100%. A horrid example of "ensh**ttification" and the results of a board of directors and shareholders that don't give a darn about screwing over customers.

JFK Airport rental: JFK Airport rental: 1) Ace Rental claims to be a JFK rental, but they are not at JFK. 2) Once there, it took a long time to get the car. 3) The car was old, roughly 50k miles. 4) The car can't be driven into most states (not a national company). 5) They repeatedly asked if I wanted insurance, as they all do. The clerk was friendly and nice. I politely declined again and again as always. He charged $500+ for the insurance two days after I left with the car. 5) I called to have the charges removed, and they said, "Sure, as soon as we look at the video of you at the counter." They promised 2 days. After 3 days they said sorry, please wait. After 10 days, "Sorry, please wait." 6) They are smart, they make a lot of money with this scam unless they get put in jail. But who has the resources to enforce this?