Drivo Rent A CarDrivo Rent-A-Car offers a wide range of cars available for rent in Newark EWR Airport NJ. We pride ourselves in our customer service, and hassle-free renting experience.
Drivo Rent A Car (drivo.com) has 698 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Erica C.
KC was amazing and kind went above and beyond the extra mile great customer service super satisfied and grateful thank you
Response from Drivo Rent A CarJun 18, 2024
Erica, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
Lavon W.
Diana and Mai is just amazing !! I always have great customer service when I come!! They always look out for me
Response from Drivo Rent A CarJun 14, 2024
Lavon, thank you so much for your high rating! If you have any further questions, please give us a call. We're always happy to help!
Damian M.
Mey did a great customer service ! 20 out of 10! She is a super star agent !!!
Response from Drivo Rent A CarJun 13, 2024
Hello Damian Molina, thank you; we appreciate your feedback! We look forward to your next visit! Take care!
Susan H.
Had a great experience!! Shuttle pick up was pretty quick, Shaun helped us at counter and was super friendly and gave excellent customer service!!!! The price was right and the car was clean!! This was our second time using Drivo and we will be sure to be a repeat customer!! Thank you!!
Response from Drivo Rent A CarJun 10, 2024
Susan, thank you so much for your high rating! Please don't hesitate to reach out if there's anything additional we can do for you.
Shivanna
It is easily one of the worst experience I have ever had. First of all the location is off site in not so good area. Renting at night is not very assuring. When once you get the shuttle and reach there (~1 hour for newark location - changing terminals, waiting shuttle etc). The price shown online might be less compared to other car rental companies, but they tack on insurance (60$/day) which makes it much more expensive compared to other rental companies. They would not accept the decline of insurance nor insurance purchased from third part aggregators (expedia etc). The car we got had musty smell and had over 50000 miles on it. Definitely not worth the hassle you go through. Workers there were nice, but I would not rent from them once again.
Response from Drivo Rent A CarJun 10, 2024
Shivanna, we regret to hear that you had this experience with us. Please reach out to us at (855) 550-0008 or email us at [email protected] so we may assist you in moving forward towards a resolution.
MR GARY J F.
Excellent prices and services. Friendly staff.Never an issue.
Response from Drivo Rent A CarJun 7, 2024
Hello, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
Madison M.
Wow. Very kind and helpful experience. Sarah at the desk was so attentive and patient with the process of getting a car rented. Would definitely use them again.
Response from Drivo Rent A CarJun 7, 2024
Madison, thank you so much for your high rating! Please don't hesitate to reach out if there's anything additional we can do for you.
Chet S.
They were very friendly and gave us good information.
Response from Drivo Rent A CarJun 7, 2024
Hello Chet, thank you; we appreciate your feedback! We look forward to your next visit! Take care!
