Drivo Rent A CarReviews of drivo.com

Geo. Buen cerbisio

Great job Geremy jalol Carolina and Otis and geo I love this LGA

Geremy did an awesome job for us! Really easy and very nice people.

Geremy&carolina at the rental counter was great help. Thanks for everything

Great experience with doni and Carolina!

10/10 customer service and patience from Carolyn and AKmel. These 2 are very outstanding members and I hope to see them grow.

my pick up time was 10am with reserved suv they made me wait till 1pm and gave me a impala sedan instead with charge of suv $350 the sedan was $150 when i booked the suv at that time they said they will adjust the price because they downgraded instead they charged my card double $799 i called them they informed me that it was a mistake but operators somehow run away and hang up the phones while i wait they know theyre at fault and running away from it i will never rent from drivo fox or ace ever again

My husband and I rented a car at the JFK airport. It was absolutely the worst experience we have ever had. We did not want to purchase their insurance so we provided a copy of our car insurance instead. They said that was not good enough because there wasn’t certain language on the policy. They said legally it had to say. Thank God, I was able to get a hold of my insurance agent who was able to provide what they needed. However, this process took an extra 45 minutes renting the car. I was not the only customer dealing with this issue. At the same exact time there were two other customers having the same issue as I was. I even overheard one gentleman say that he paid for their insurance and they were still making him pay an additional money on top of it. Once we returned the car and returned home, three days later we received an email stating that we had done $800 damage to the vehicle and that we needed to submit a claim to our insurance or use the credit card on file to pay for the damages. We did not damage the vehicle. I called my insurance agent and followed the instructions he gave me. I would never rent a car from this place. They are scam artists at the highest level.