Drive CaramelReviews of drivecaramel.com

The process was not entirely clear for first-time users, and there were a few initial issues to work through. Once those were identified and understood, communication improved and everything proceeded smoothly. When using a third party to manage a transaction between two parties, some challenges are to be expected, and overall the transaction was completed successfully. Things to understand - Time frame 1 to 2 weeks Cars selling over a certain amount 50% when receive title/pickup remainder when delivery/title. Buyer transfers fund to Caramel and Caramel handles paying seller. Not all title transactions are the same (different state requirements) Have your paper work ready before starting your transaction. I’m sure theres more but this is what stood out during our tranaction. I would use Caramel again knowing what I know now!

Clear communication and explanation of process. Riley was really easy to interact with and had a laid out the process very clearly. He also helped secure the loan in a timely manner. Five star experience.

I purchased a vehicle online and Riley from Caramel couldn’t have made the transaction any easier. I was pleasantly surprised at how organized all files sent to sign were and how easy it was to wire the down payment. Very organized and professional. Riley was extremely patient with me and my anxiety….. i’ve never purchased a car online, let alone site unseen, and the dealership that I worked with and Caramel both put me at ease and made me feel like I was dealing with brothers and family members not thirsty, car salesman or companies that are trying to rob you in someway, shape or form and or steal your identity. Riley has been in contact with me every step of the way since the first moment we spoke on the phone he’s explained & answered any question I have had with nothing but kindness & patience. I really truly appreciate transparency and professional kindness when I’m doing business with someone, especially over the phone. I highly recommend Caramel and would do business with them again!! If you’re a person with trust issues or are feeling any type of nervousness by doing business with a company over the phone this is not the company to worry about. They are trustworthy and I would definitely do business with them again, Happily!! Thanks Riley, you are awesome!!!

Everything went well......a special thanks to Chase! (he held my hand through the whole process.)

Easy to work with

Very good service. Made the process easier to navigate and automated the paperwork

Emily was great, very helpful, very nice.

It was a very smooth transaction dealing with caramel and the buyer