Dis B.
Scam company
I ordered just one air freshener and wanted to check my order status when I realised that it set up an automatic subscription once a month. This brand is sneaky and the biggest scam company I’ve ever encountered

With its quickly evolving set of tools and playbooks, Drift is the world’s leading conversational marketing platform, trusted by top enterprise businesses like Ellie Mae, GrubHub, InVision, Marketo, MongoDB, Okta, Outreach, Eventbrite, Vidyard, and over 150,000 other businesses. Sales and marketing teams rely on Drift to connect now with the customers who are ready to buy now. Based in Boston, Drift was founded by serial marketing technology entrepreneurs David Cancel and Elias Torres and is backed by leading venture capitalists including CRV, General Catalyst, and Sequoia. Learn more at www.drift.com.
Drift (drift.com) has 195 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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Internet & Software · Newton, Massachusetts
Excellent

Internet & Software · Chelmsford, Massachusetts
Excellent

Internet & Software · Boston, Massachusetts
Excellent

Internet & Software · Boston, Massachusetts
Excellent
195 approved reviews, newest moderated first
Dis B.
I ordered just one air freshener and wanted to check my order status when I realised that it set up an automatic subscription once a month. This brand is sneaky and the biggest scam company I’ve ever encountered
Angela
I so wish I had read all reviews first before ordering from this company. They will set you up a subscription without consent. I will never order from again !!!
Joel E.
2+ weeks for delivery of a tiny little diffuser is rediculous. Refund requires sending it back and paying shipping, offsets the entire cost, totally scummy/scammy. Avoid.
shonna
I ordered form drift, got my package and was missing 1 air freshner, no biggie, it happens. my complaint is customer service, you cant reach anyone at all. and when you send message you get no response, and the message thing that was on there would say will get you one out, but never recieved my replacement. and i paid for it and cant even get refunded or replacement
Bob C.
I had ordered a car freshener kit. What l thought was a one time order.ivs been receiving orders that I did not want. The drift website says to cancel your subscription. I don't have a subscription so I can't stop the orders that keeps coming. I wish them to stop
Clare M.
Misleading, pop up came up saying you get a 40% discount. It’s shows you the reduced price but doesn’t show it wasn’t a discount on what you ordered but a second item the same at 40% off. Refusal to refund the second charge. Terrible customer service
Dear Mr M.
The actual product does not live up to its billing, the fragrance doesn't last as long as Drift claim it will. But the most worrying thing about this company is that they subscribe you to repeat orders and attempt to take the funding from your payment method on a regular basis. I had to log onto PayPal to cancel a subscription that I never made. Please take my advice and stear well clear of Drift (Gent scents) poor products and potentially fraudulent payment methods.
Sarunas K.
Scammers. Items never arrived and putting you on monthly subscription without any confirmation by you or any information about it. Didn’t send any emails about subscription so if you buy one item you need login to web page into you account to cancel subscription