DriftReviews of drift.co

Smells didn't last very long and thought i was making a one off purchase. Had a notification telling me I'd made another payment and then realised they'd put me on a subscription. I'm currently in the process of cancelling my subscription but as soon as you hit cancel, the website just takes forever (20 mins and counting) to process. This is a pathetic attempt to retain customers when they purposely make cancelling near impossible!! Avoid at all costs!!!

Shockingly bad! I stupidly got sucked into their promises if a long lasting fragrance. However 5 days and it was gone!!! What an expensive mistake! A car air freshener that costs £1.50 lasts longer. Also remember to cancel your subscription!! Do not buy absolutely pointless

A reoccurring profile order was set up without my knowledge. My original order came only in part. The product smells awful, not natural, artificial. Apparently they are supposed to give you 3 days to update any subscription orders but this did not occur. Charged $60 for a candle with artificial fragrance. Had to delete my Shopify account to remove of their site. Stay away.

Never arrived, and no refund either. Is this even a real product ?

When I ordered I didn’t realise it was a subscription, only when you review products in your basket (as you’re about to pay and by clicking a drop down) does it say monthly.. Not only that when you want to cancel the link doesn’t work.. Webchat was the same and directed me to the same process.. SCAM!!! Hello mr Ombudsman!

Scam subscription hidden in confirmation email. Take payment without sending out product. Scent lasts 2 days max. Scam company. Going through complaints with them now. I'll be getting a refund or Suing them.

Took weeks to arrive very disappointed with aroma sometimes it smells and sometimes it doesn’t .didn’t know when purchased that we had signed up for subscription tried to log on to cancel subscription but says my email doesn’t match account very disappointed would give no starts if it was a option

Shockingly bad company - caused me hundreds of pounds worth of damage and they have tried to avoid all responsibility and wriggled out. Place the car freshener on the sunvisor with the sunvisor mount that they supplied the perfume has run out of the silly wooden block and melted the sunvisor. When I contacted the company. They told me that he should not be used anywhere near sunlight even though they supplied me with a sunvisor mount. Did not know that this was a subscription service and they have still tried to take money from me whilst costing me hundreds of pounds worth of damage on my car. This is a letter that I sent and this is their reply. Shortly after placing the air freshener inside my car, I noticed that my sun visor has suffered significant damage. The material has become warped, twisted, and misshapen. Upon investigation, it is clear that the issue has been caused by the air freshener itself, likely due to alcohol or another chemical contained within it reacting with the surface. This damage was not present prior to use of your product, and nothing else has come into contact with the visor. Given that my car is well cared for and this is a premium vehicle, this is extremely disappointing and frustrating. I now face the prospect of repair or replacement costs through no fault of my own. I would appreciate immediate clarification on how your company intends to resolve this issue, including compensation for any repair or replacement necessary. I am able to provide clear photographic evidence of the damage upon request. Subscription Issue: Additionally, I have only recently discovered that your product appears to operate on a subscription basis. At no point during my original purchase was this made explicitly clear to me. I find this concerning and misleading, as it was never my intention to sign up for ongoing payments. I have already taken steps to cancel any future payments until this matter is resolved. Absolutely dreadful Company dreadful services and will end up costing you not only a sneaky hidden subscription fee for hundreds of pounds worth of damage.