DriftReviews of drift.co

Terrible experience — I would not recommend Drift. I ordered thinking I was simply purchasing the product, but later found out I had been enrolled in a “subscription.” When the next order came around, I was charged nearly twice what I paid the first time. The scent itself only lasted about a week before becoming barely noticeable. Reaching customer service was just as frustrating—they’re slow to respond and offered little help or just don’t care about your concerns. For the price, the product isn’t worth it, and the way the subscription and recurring pricing are handled left a terrible impression.

Will auto subscribe and make it as difficult as possible to cancel. Also your next shipment is a lot more expensive than the advertised price. The scent also goes away within a few days. Similar to scents that are a fraction of the cost.

Terrible experience with Drift. I placed what I thought was a one-time order, then received another shipment and discovered I had apparently been signed up for recurring deliveries. On top of that, I don't even like the product—the scent fades very quickly, and for the high price they charge, it's simply not worth it. One of the worst purchasing decisions I've made for this type of product. I would not order from Drift again.

⭐ 1/5 I made a one-time purchase from Drift and was very surprised to see another charge from them about a month later. I never knowingly signed up for a monthly subscription, and I don’t even have an account with them. I find the way this was handled very frustrating and misleading. Customers should be clearly informed if a purchase is going to enroll them in recurring charges, and there should be no ambiguity about whether they are making a one-time purchase or starting a subscription. I am now having to spend my own time contacting the company and dealing with an unexpected charge for something I did not intend to purchase. Based on my experience, I would strongly recommend that anyone ordering from Drift carefully check the checkout page, confirmation emails, and credit card statements for recurring charges.

Product had strong set of soap and laundry detergent. Not like described on website. Reach out to discussed an alternative sent and/or refund with no response. Additionally noted shipping delays with no updates when request requested. No plans to re-purchase.

Very expensive. Not worth the hype.

Great product

I signed up for a monthly subscription. The first order came quickly and there were no issues. When it came time for my second order it never arrived. When I contacted Drift co costumer service to ask where it was they said that the shipping address was incorrect (even though they had no issues the first shipment). When I asked for a refund they just repeatedly confirmed that they would send a replacement order without confirming the address and refused to give me the refund for the order I’m never going to get.