DriftReviews of drift.co

I was happy with them for about a year until they sent me an empty box that should have included a $55 order. It was horribly packed too, no shipping tape was used , only a single flimsy rubber band. I made several attempts to reach out to customer service and only one guy got back to me after days of waiting for reply, and he was avoidant of the situation. This has been going on for more than 2 weeks and I still haven’t had this issue addressed with costumer service. Find someone else, I’ve had great experiences with pura.

Dont buy anything from these people. It is all shady. The stuff smells absolutely disgusting but worse, they pretend you signed up for a subscription. I cant figure out how to get my card off their site. Nightmare.

The scent fragrance only lasted for 4 days don’t believe the hype

DO NOT ORDER! We have tried for over a year to cancel a subscription my husband did not choose to have. They have no phone number that is answered, no email that they will respond to and no way to connect with a human. $55 a month withdrawn regardless of our efforts to stop it.

I would advise you not to order if you are in the UK. It has taken 5 weeks for my order to arrive, with no particular explanation. Drift uses an AI chat bot to answer queries and does not respond to emails. They ignore negatives comments on social media but acknowledge positive ones. The company automatically, and without telling you, places you on a reoccurring subscription that you are unlikely to notice until it informs you it is about to ship. Product scent isn’t noticeable.

Love the product, would definitely have bought again HOWEVER was signed to a subscription that I didnt agreed to, or notice at the time. Have been billed again for a product I didnt want. I had to create an account for their site, to cancel the subscription, the site works perfectly fine till you hit the final "YES I WANT TO CANCEL" button then it crashes. Tried multiple browsers and devices, its a tactic so you cant cancel. I've been on their AI chat, which says someone will email you within 24 hours (which they dont) I've emailed them without response. Their business model is to set you up on a subscription without your knowledge and make it impossible to cancel.

Smell is good, it last a bit longer than any 1£ one, however, for some reason, this people think it’s a good idea to automatically charge you a monthly bill without your consent. I bought two to try and I was put into a monthly subscription and you only find out on the second month when they attempt to get money from your account. This is the usual scam company that we find around internet. In my case they are charging more than my phone monthly bill.

Be warned!! You'll be unable to cancel your subscription. Their website freezes (conveniently) when attempting to cancel subscription. I've had to go through my bank to remedy the situation. I suggest avoiding.