Melanie G.
This is a scam subscription service
This is a scam subscription service. It will not be made clear that you are signing up to a subscription when you make your purchase. By the time you realise they have taken another payment. When you go to cancel the subscription the cancellation ‘button’ online doesn’t work. Customer service is non existent. These people are not operating in a fair and transparent manner. They are ripping you off. Do not buy!
Response from DriftApr 27, 2026
Thank you our feedback. We’re genuinely sorry for the frustration regarding the subscription process and the hassle in canceling. Our fresheners are available on a subscription basis. We do make it as flexible as possible. Once you place an order and activate your account, it is very easy to go in and change the next order dates, swap scents, or cancel altogether at any time. Kindly reach out to us at [email protected] and we would be happy to help get you sorted.



