Dr.Galen - Online Health Consultation Reviews | Read Customer Reviews of drgalen.org

Dr.Galen - Online Health ConsultationReviews of drgalen.org

4.6271 reviews
Hospital & Emergency
311 RANCH ROAD 620 S STE 211, Austin, Texas

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Dr.Galen - Online Health Consultation

About Dr.Galen - Online Health Consultation

Dr. Galen is a global telehealth platform designed to make healthcare more accessible, convenient, and reliable. We connect patients with qualified doctors across a wide range of specialties, enabling them to receive professional medical advice, prescriptions, and guidance from the comfort of their own homes.With 24/7 availability, multilingual support, and a network of experienced doctors operating across 130+ countries, Dr. Galen ensures timely and seamless medical assistance wherever you are.

Dr.Galen - Online Health Consultation (drgalen.org) has 271 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: drgalen.org
Website: drgalen.org
Category: Hospital & Emergency
Location: Austin, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 94% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Dr.Galen - Online Health Consultation reviews

271 approved reviews, newest moderated first

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Jul 22, 2024
Scam and spam site filled with false info
Scam website and full of spam and marketing, incorrect info, and fake reviews
Response from Dr.Galen - Online Health ConsultationNov 20, 2024
We’re really sorry to hear about your experience, and we understand your frustration. At Dr. Galen, we strive to provide reliable and transparent services. We have clearly mentioned on our website that we take due diligence in checking our doctors' credentials, qualifications, and registrations. However, due to the dynamic nature of yearly renewals, cancellations, and revalidations of registrations, there might occasionally be lapses. If you notice or observe something amiss, please bring it to our attention, and we will make it right. Please reach out to our support team directly, so we can investigate and resolve the matter. We genuinely appreciate your feedback, as it helps us improve and provide a better experience for everyone. If the information you encountered is outdated or incorrect, kindly inform us, and we’ll address it promptly.
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Daud C.
Jul 14, 2024
Amazing Experience
Dr Fateh is a thorough professional. He is an amazing listener. He listened to everything I had to say, asked all the relevant questions to get the details and history, was empathetic to look at the pictures to get a wholistic view point of the issue we were discussing and provided detailed answers and explanations. I would recommend highlu recommend him. He is definitly my number one choice on this platform. This playform is way cheaper than icliniq and more patient oriented. Rather than going back and forth with the patient, the doctor is available on the call.
Response from Dr.Galen - Online Health ConsultationNov 5, 2024
Thank you for your detailed feedback! We're glad to hear that Dr. Fateh provided you with the attentive care and thoroughness you deserve. Your recommendation means a lot to us, and we’re here to support you whenever you need assistance!
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Josephine S.
Jul 12, 2024
DrGalens team went above and beyond to…
DrGalens team went above and beyond to accommodate me ! I was in another country when I fell ill and missed the first appointment no fault of the staff. However they reached out to me to ask if I still wanted an appointment 🙃 I said yes. They arranged this appointment in a day or so. And I will still able to be seen. The doctor was the most professional I've seen and spoke to me with care. I would highly recommend DrGalen and staff!
Response from Dr.Galen - Online Health ConsultationNov 5, 2024
Thank you for sharing your experience! We’re so glad our team could accommodate you and provide the support you needed while you were away. Your kind words about our staff and doctor mean a lot, and we truly appreciate your recommendation!
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Kathy O.
Jul 11, 2024
Quick and easy
Quick and easy. Answered my questions and provided resources.
Response from Dr.Galen - Online Health ConsultationNov 5, 2024
Thank you for your feedback! We're pleased to hear that you found the process quick and helpful. We're always here to provide the answers and resources you need!
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May S.
Jul 3, 2024
I felt so supported
I was so much needing help to get a prescription for my acute eczema. The chat function, was amazing. I felt supported. The doctor was able to meet me after an hour. Prescription sorted and the doctor was patient with me. Thank you so much.
Response from Dr.Galen - Online Health ConsultationNov 5, 2024
Thank you for sharing your experience! We're glad to hear that our chat function provided the support you needed and that the doctor could assist you promptly. Your satisfaction means a lot to us—thank you for trusting us with your care!
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EGZONA N.
Jun 26, 2024
Dr.Sher is by far the best doctor I…
Dr.Sher is by far the best doctor I have ever come across. He answered all my questions and he helped me so much. I will definitely come back to you with any other medical issues.
Response from Dr.Galen - Online Health ConsultationNov 19, 2024
Thank you for your wonderful feedback! We're happy to hear that Dr. Sher was able to provide the support you needed. We look forward to assisting you again in the future with any medical concerns. Your trust means a lot to us!
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Marios G.
Jun 24, 2024
Excellent service
Excellent service, highly recommend if you are in an emergency and need help quickly and don't want to go to the hospital if it happens to be a bank holiday.
Response from Dr.Galen - Online Health ConsultationNov 19, 2024
Thank you for your kind words! We're glad we could assist you in a time of need, especially when access to a hospital may be challenging. Your recommendation means a lot to us!
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Crystal F.
Jun 23, 2024
Very convenient and was available on…
Very convenient and was available on the weekend when I was available
Response from Dr.Galen - Online Health ConsultationNov 19, 2024
Thank you for your feedback! We're glad to hear that the service was convenient and accessible when you needed it most. Your time is valuable, and we're happy to have been able to assist you!
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