Dr.Galen - Online Health Consultation Reviews | Read Customer Reviews of drgalen.org

Dr.Galen - Online Health ConsultationReviews of drgalen.org

4.6271 reviews
Hospital & Emergency
311 RANCH ROAD 620 S STE 211, Austin, Texas

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Dr.Galen - Online Health Consultation

About Dr.Galen - Online Health Consultation

Dr. Galen is a global telehealth platform designed to make healthcare more accessible, convenient, and reliable. We connect patients with qualified doctors across a wide range of specialties, enabling them to receive professional medical advice, prescriptions, and guidance from the comfort of their own homes.With 24/7 availability, multilingual support, and a network of experienced doctors operating across 130+ countries, Dr. Galen ensures timely and seamless medical assistance wherever you are.

Dr.Galen - Online Health Consultation (drgalen.org) has 271 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: drgalen.org
Website: drgalen.org
Category: Hospital & Emergency
Location: Austin, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 94% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Dr.Galen - Online Health Consultation reviews

Showing 233 reviews with 5 stars · Clear filters

customer
Oct 18, 2026
Great doctor
Great doctor
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Susan L.
Sep 20, 2026
Lifesavers! While traveling on a weekend in a…
While traveling on a weekend in a remote area, I had a painful infection which required antibiotics. Annie worked with me via text for a couple of hours until I was able to connect with Dr. Usman. He understood the situation and was able to provide much needed relief. I now have the app and will recommend Dr. Galen to friends. I am so grateful and relieved!
Response from Dr.Galen - Online Health ConsultationSep 21, 2026
Thank you so much for sharing your experience! We’re truly glad Annie was able to assist you and help connect you with Dr. Usman when you needed medical support while traveling. We’re especially happy to hear that you’re feeling relieved and that you’ve chosen to keep the Dr. Galen app for future needs. Wishing you continued good health and safe travels!
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RossRachael
Aug 14, 2026
Very professional platform I had a few…
Very professional platform I had a few technical issues at my end but the administrator was very professional liasing with me and the doctor. The doctor was clearly very ethical and interested in ensuring I was prescribed the right treatment. I would highly recommend.
Response from Dr.Galen - Online Health ConsultationAug 15, 2026
Thank you so much for your thoughtful review and recommendation! We’re delighted to hear that our team was able to support you through the technical difficulties and coordinate smoothly with your doctor. It’s wonderful to know you felt you received professional and ethical care with the right treatment guidance. We truly appreciate your trust in Dr. Galen!
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Yasmin M.
Jul 11, 2026
Excellent online consultation and outstanding care
I had an online consultation with Dr. Bruno da Silva on Tuesday because I was dealing with a urinary tract infection. The entire experience was excellent from start to finish. Dr. Bruno was kind, professional, attentive, and took the time to listen to all of my concerns. He explained everything clearly, answered my questions, and made me feel comfortable throughout the consultation. I received the treatment I needed quickly, and I felt much more confident after speaking with him. I highly recommend Dr. Bruno da Silva and this website to anyone looking for reliable, professional, and compassionate online medical care. Thank you for the great service!
Response from Dr.Galen - Online Health ConsultationJul 11, 2026
Thank you so much for taking the time to share your experience and for your kind words. We are delighted to hear that Dr. Bruno da Silva was able to provide you with professional, compassionate, and attentive care during your consultation. Your feedback means a great deal to both Dr. Bruno and our team, and we're glad that you felt heard, supported, and confident with your treatment plan. We truly appreciate your recommendation and are grateful that you chose DrGalen.org for your healthcare needs. We wish you a speedy recovery and continued good health. If you ever need medical assistance in the future, we're always here to help.
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josé luis H.
Jul 4, 2026
Very good experience
Very good experience, easy going and user friendly.
Response from Dr.Galen - Online Health ConsultationJul 8, 2026
Thank you for your wonderful feedback! We're glad to know you had a great experience and found our platform simple, convenient, and easy to navigate. Your satisfaction means a lot to us, and we look forward to being there for you whenever you need trusted healthcare support.
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R. M.
Jul 4, 2026
Great Service…
Almost instant connection with the Dr once the appointment was made. Dr was patient and thorough when asking questions. It didn't feel rushed and there was a sense a proper assessment was being made.
Response from Dr.Galen - Online Health ConsultationJul 8, 2026
Thank you for your wonderful feedback. We're delighted to hear that you were connected with the doctor quickly and that your consultation felt thorough, attentive, and unhurried. At Dr.Galen, we are committed to providing timely access to experienced doctors while ensuring every patient receives the care and attention they deserve. We truly appreciate your trust and look forward to assisting you whenever you need us.
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SB
Jul 1, 2026
I had a great experience with the Dr
I had a great experience with the Dr. Galen team. I was assisted by Annie Shook, who connected me to the particular doctor I was looking for. Initially I was skeptical about consulting a physician through a tele health platform, but the experience was simple and hassle free. The doctor was available for consultation a few days after I booked the appointment. Half an hour before the appointment I was sent the link to connect with the doctor and someone from the health team assisted me to get on the call, once the call was over, they checked to see that all was satisfactory. I am happy to say that my experience with drgalen was wonderful. The health care team were very professional- great with their online support, patient, polite and helpful. The doctor was great too- very diligent, warm and knowledgeable. I will be using the service again in the future should the need arise, and I have no hesitation in recommending the same.
Response from Dr.Galen - Online Health ConsultationJul 1, 2026
Dear SB, Thank you for taking the time to share your experience with Dr. Galen. We are truly pleased to hear that your consultation experience was smooth and hassle-free. We’re especially glad that Annie was able to assist you in connecting with the right doctor and support you throughout the process. It is wonderful to know that both our healthcare team and the doctor met your expectations with professionalism, care, and compassion. Your trust and recommendation mean a great deal to us. Thank you for choosing Dr. Galen, and we look forward to supporting you again whenever you need us. Best regards, Dr. Galen Team
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Deborah S.
Jul 1, 2026
This was my first experience using…
This was my first experience using Online Health Consulting. Annie was my customer service rep and she was wonderful and quick to respond and kept me updated. It took a little while as the first physician wasn’t available, however, she kept working on it and contacted another doctor, Dr. Martin Perlin who jumped right in and got me taken care of before the pharmacy closed tonight. I really appreciate Annie’s persistence in getting this taken care of and Dr. Perlin’s prompt assistance. Thank you.
Response from Dr.Galen - Online Health ConsultationJul 1, 2026
Dear Deborah, Thank you so much for your kind words and for sharing your experience with us. We’re delighted to hear that Annie was able to support you throughout the process and keep you informed every step of the way. We also appreciate your patience while we arranged for an available physician, and we’re glad Dr. Martin Perlin could assist you promptly before the pharmacy closed. Your feedback means a lot to us and motivates our team to continue providing timely and compassionate care. Thank you for choosing Dr. Galen. We wish you good health and all the best. Best regards, Dr. Galen Team
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