Dr.Galen - Online Health ConsultationDr. Galen is a global telehealth platform designed to make healthcare more accessible, convenient, and reliable. We connect patients with qualified doctors across a wide range of specialties, enabling them to receive professional medical advice, prescriptions, and guidance from the comfort of their own homes.With 24/7 availability, multilingual support, and a network of experienced doctors operating across 130+ countries, Dr. Galen ensures timely and seamless medical assistance wherever you are.
Dr.Galen - Online Health Consultation (drgalen.org) has 271 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Hospital & Emergency · Austin, Texas
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Hospital & Emergency · Dallas, Texas
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Hospital & Emergency · Dallas, Texas
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Hospital & Emergency · Flower Mound, Texas
Excellent
Showing 19 reviews with 4 stars · Clear filters
customer
From administrative point of view I felt accompanied all the time. Empathic, clear and fast.
Response from Dr.Galen - Online Health ConsultationAug 15, 2026
Thank you for your wonderful feedback! We’re very happy to know that you felt supported and well accompanied throughout your experience with Dr. Galen. Providing clear, empathetic, and prompt assistance is always our priority. Thank you for trusting Dr. Galen!
Jeremy
Dr. Jenna Rodriguez was great. She asked questions and listened to what I had to say. She wrote me a prescription for my ED so I can be able to get my unit hard and have sex again. She saved my relationship. Thank you Dr. Rodriguez
Response from Dr.Galen - Online Health ConsultationNov 4, 2025
Hi Jeremy, Thank you for sharing your feedback. We’re glad to hear that Dr. Rodriguez provided attentive and supportive care during your consultation. Our goal is always to offer compassionate, confidential, and effective medical support to every patient. We truly appreciate your trust in our service. Warm regards, Dr. Galen Care Team
Dr. M.
The only thing to improve is the platform I think. But everything is already great.
SM
I did like the communication and I did appreciate being, somewhat, kept in the loop - however, a full 11 hours did pass after attempting to speak with a progressional - mitigating circumstances were applicable but it isn’t sunshine and rainbows the other side, either! Eventually got in contact with a doctor for some support, which was helpful and, all grumbling aside, it was on the same day so I can’t complain too much.
Allie S.
There was a little back and forth and some confusion around the healthcare procedures in Canada. But once it all got sorted out everything worked out fine. I will say that the response time from drgalen was immediate each and every time I reached out. That was appreciated.
Response from Dr.Galen - Online Health ConsultationJul 16, 2025
Thank you for your honest and helpful feedback, Allie! We’re glad to hear that our service was helpful when you were short on time. We appreciate your patience with the back-and-forth healthcare procedures can vary by country, and we’re always working to make things as smooth as possible. It’s great to know our team responded quickly each time that means a lot to us. We're always here if you need anything in the future.
Nick A.
Customer service was excellent great help getting my meds thank you guys
Response from Dr.Galen - Online Health ConsultationJul 8, 2025
Thank you so much for your kind words, Nick! We’re really happy to hear that our customer service team was able to help you get your meds without any hassle. That’s what we’re here for, and it means a lot to know it made a difference for you.
Pam
Wonderful service to people who don’t want to spend their time doing what others can do for them…regarding details that they don’t want to spend time figuring out or waiting to figure out. If you make an appointment, call them to verify your scheduled appointment.
Response from Dr.Galen - Online Health ConsultationJun 13, 2025
Thank you so much for your kind words and honest feedback, Pam! We're glad to hear that you appreciated the convenience of our concierge service, our goal is exactly that: to take care of the details so you don’t have to. We work every day to make it easier for people to find and connect with their preferred doctors, which is exactly why we created this service. Your words truly validate that mission, and we’re so happy to have been able to help you. We're always here whenever you need support again, thank you for trusting us!
Anna B.
Very good service if you need a quick consultation with the professional Dr. Annie is very helpful. 4 stars of 5 just for missing the availability of the doctors on the website. It would be very helpful if patients can seen that the doctor they have booked appointment is available to talk with the patient.
Response from Dr.Galen - Online Health ConsultationNov 5, 2024
Thank you for your feedback! We're pleased to hear you found our service helpful. We appreciate your suggestion about displaying doctor availability and will certainly consider it for improvement. We're here to assist you whenever you need us!