welcome to lalaland, where you can just…be yourself. we don’t believe in fashion rules (or any rules for that matter). wear what you want. post the selfie. sing at the top of your lungs. and most of all, don’t forget to live your life. pretty deep for a fashion brand, huh? these clothes were made for you.
Dressed in Lala (dressedinlala.com) has 98 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
dressedinlala.com
Website
dressedinlala.com
Category
Clothing & Underwear
Location
Lindon
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 86% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I love Dressed in Lala clothing. So unique and stylish. I also more than any, love the fact that their customer service is top notch. Which makes me feel at ease knowing they care for their customers and want to continue to please both in fashion as well as superior customer service.
Response from Dressed in LalaMar 24, 2026
Hi Ellen,
This means so much to us, thank you for sharing 💖 We’re so happy you love the unique style, and hearing that our customer service makes you feel cared for truly means everything.
We always want you to feel confident not just in what you’re wearing, but in shopping with us too. Thank you for being here with us in Lalaland! ✨
xx, Dressed in Lala Team
KB
Katherine B.
Return Assistance Was Amazing
I emailed for assistance on a return and was replied to promptly with a solution and their response was kind and energetic. Very grateful for the easy and delightful experience!
Response from Dressed in LalaMar 19, 2026
Hi Katherine,
This means so much to us, thank you for sharing 💖 We’re so happy to hear that your return experience was smooth and that our team was able to help quickly and kindly.
Creating an easy and positive experience for you is always our goal, so this truly makes our day. We appreciate you so much ✨
xx, Dressed in Lala Team
PS
Priscilla S.
I absolutely love this clothing line
I absolutely love this clothing line. The designs are fresh and funky as all get out. Do your closet a favor, add some life to it! It checks all the boxes. Playful and fun to the max. So happy I found it.
Response from Dressed in LalaMar 4, 2026
Hi Priscilla,
This made us smile so big. We love hearing that the designs feel fresh, funky, playful, and full of life. That is exactly the energy we hope every piece brings to a closet. We are so happy you found Lala and truly appreciate you sharing the love. 🖤✨
xx, Dressed in Lala Team
JW
Jess W.
Thank you Ava!
Ava was lovely, prompt, and expert with helping to fix my issue. The website was also easy to submit a ticket for assistance. While I wish the auto populated address during the order process did a USPS validation check, that is hardly anyone’s issue (and I should have checked before submitting).
Thank you for providing a simple, direct, and helpful way to seek support - that seems rarer and rarer these days and working with people like Ava 100% make loyal customers (I am a first time buyer and will 100% consider additional purchases in the future).
Thanks!
Response from Dressed in LalaFeb 19, 2026
Hi Jess,
Thank you so much for this thoughtful review. We are so happy to hear Ava was able to take great care of you. We will absolutely pass along your kind words to her. It means a lot that you found the support process simple and helpful, because that is exactly what we aim for.
We also truly appreciate your feedback about the auto populated address and USPS validation. Input like this helps us continue improving the experience for everyone.
We are so grateful you chose Lala for your first purchase, and it means the world that you would consider shopping with us again. Thank you for taking the time to share this with us. 🖤
xx, Dressed in Lala Team
MB
Meredith B.
I recently discovered LALA 💚
I recently discovered LALA and have already made several orders—safe to say I’m obsessed. The quality is absolutely chef’s kiss. I also want to give a huge shout-out to their customer service department. I ran into a small shipping issue, and they were friendly, responsive, and resolved everything quickly. It made the entire experience even better. 10/10 recommend ✨
Response from Dressed in LalaDec 22, 2025
Hi Meredith,
Omg STOP — this review just made our whole day!! 💖✨
We’re SO happy you found us and are already obsessed (welcome to Lalaland, babe!!). Hearing that the quality is chef’s kiss means everything to our little team.
And thank you for shouting out our customer service — we always want you to feel supported, cared for, and taken care of every step of the way, so it makes us so happy that your shipping issue was resolved quickly.
We adore you and appreciate you more than you know. 10/10 recommend YOU right back! 💕
xx, Dressed in Lala Team
DS
Dana S.
Not what it used to be
Updated: Stellar customer service. The company promptly reached out to me to correct this issue. I am super grateful for not only their response but the fact that they made this right. Thank you.
I have been a fan of LaLa for years. I treat myself once a year to a few items during their Black Friday sale. It appears that the quality control recently is severely lacking. I purchased a fairly expensive dress that I’ve been coveting ALL YEAR and it looks like I could’ve sewn it myself. First off, it’s gigantic. I measured and the sleeves hang 7 inches below my hands. Who has arms that hang down to their knees? And the seam under the bust is crazy crooked/diagonal. It’s unwearable. I can’t return it because it’s final sale and I can’t resell it because I wouldn’t do that someone else. So I’m out over $100 and left with a pile of poorly sewn leopard print fabric. Sadly I think this will be my last order. I work too hard and too many jobs to waste my money like this. Please do better.
Response from Dressed in LalaDec 11, 2025
Hi Dana,
We’re truly so sorry to read about your experience. This is absolutely not the quality or fit we want for any of our pieces, especially something you’ve been excited about all year. We never want anyone to feel disappointed or let down, and we completely understand how frustrating this must have been. Thank you for taking the time to share this with us, feedback like yours is incredibly important and helps us improve.
Even though our Black Friday items are final sale, what you’re describing sounds like a quality issue, and we definitely want to look into this further for you. When something arrives in a condition that doesn’t meet our standards, we always want to make it right. 💗
Whenever you can, please send us a message at [email protected] with your order number and a quick photo of what you’re seeing. Our team will take a personal look and help find the best solution for you.
We appreciate you so much, and we’re truly grateful for your years of support. We hope we can turn this experience around for you. 🤍
xx, Dressed in Lala Team
EC
Erica C.
Love my purchase from here
Love my purchase from here! Received my order quickly and the quality is amazing.
Response from Dressed in LalaDec 9, 2025
Hi Erica,
Aww thank you SO much for this sweet review! 💖✨
We’re thrilled your order arrived quickly and that you’re loving the quality!
We appreciate you more than you know!
xx, Dressed in Lala Team
PE
Pepper E.
The most horrible fabric and quality
The most horrible fabric and quality, like SHEIN but 5X the price. You have to ship at your own cost for returns and the policy says they can decide to reject a return once it is received… and they keep the garment if the return is rejected. Scammed out of $160 and scared to return and get scammed again. Maybe I can resell for like $30 max?
Response from Dressed in LalaNov 10, 2025
Hi Pepper,
We’re truly sorry to hear that you feel this way — that’s never the experience we want for anyone in the Lala community. We put a great deal of care and intention into every step of our process, from design to production. Each piece is designed in-house by our team, and our collections are planned many months in advance to ensure the best possible quality, fit, and feel.
We weren’t able to locate any communication from you regarding this order, but we’d love the opportunity to help clarify. Our return process includes a small handling fee, which covers the cost of the prepaid return label we provide. As outlined in our return policy, if an item is returned to us in unsellable condition—such as with stains or visible signs of wear—we do not keep the item but return it to the customer.
If your item arrived in unacceptable condition or if there has been any misunderstanding, please reach out to us directly at [email protected] so we can make it right. We truly care about our customers and want to ensure you’re taken care of and satisfied with your experience.
xx, Dressed in Lala Team
